PandaDoc
Manager, Account Management
Remote Middle
Description
Manager, Account Management
CX•Remote (Europe)
What you'll do
- Directly report to the Senior Director, Account Management
- Manage the growth, training, career development and performance of up to eight Account Managers, within our SMB and Commercial segments (primarily based in the EMEA region)
- Report and own the weekly, monthly and quarterly forecast of your direct reports
- Foster an environment of sales excellence by having fun, learning and enabling your team to achieve their goals
- Lead from the front with honesty, integrity, grit and passion
- Develop reps by identifying strengths and weaknesses and build sustainable teams
- Work cross-departmentally to solve problems, both inside and outside of your lane
- Take ownership of and identify core problems and hard challenges
- Take ownership for mistakes and drive home solutions
- Partner with Customer Success, as well as other key functions to drive adoption, retention and growth within our customer base
Who you are
- 1-5 years management experience
- Previous closing experience, preferably direct sales experience in B2B saas
- Proven track record of consistent performance in a rapidly expanding and changing environment
- Experience in co-selling on inside sales cycles
- Can develop reps, identify strengths and weaknesses through through expert coaching
- B uilds sustainable teams, enjoys team development
- Experience in value based selling
- Demonstrates strong ability to effectively communicate and enable evolving sales methodologies
- Collaborates well cross-functionally to solve problems
- Experience working outside of their lane, ability to influence, can identify core problems and harder challenges, takes ownership for mistakes.
- Proficient in forecasting a pipeline for all engagement and activity throughout your book of business
- Emotionally intelligent, empathetic creative problem solver who is willing to listen carefully and think independently.
- Continuous educator and lifelong learner.
- Balanced listener with strong communication and the aptitude to clearly articulate differing points of view. Strong negotiator.
- Motivated self-starter who proactively takes on big ideas and projects with a strong sense of urgency.
Benefits
- An honest, open culture that emphasizes feedback and promotes professional and personal development
- 6 self care days/year
- A competitive salary
- And much more!