Lead Product Manager (Payment Orchestration / Acquiring)

Fyst is building a production-ready payment orchestration platform with smart routing and 50+ PSP integrations at launch stage. This Lead Product Manager role owns product strategy and execution end-to-end, taking the platform from early stage to scale. The position requires deep expertise in card acquiring and modern payment ecosystems to drive conversion, approval rates, cost optimization, and reliability.

• Own product strategy, positioning, and roadmap for orchestration platform, cashier, routing logic, and provider integrations
• Build and run product operating system: discovery, prioritisation, delivery, measurement with OKRs and dashboards
• Translate acquiring and PSP domain knowledge into concrete product decisions: routing rules, retries, cascading, failover, BIN/geo logic, 3DS strategies
• Drive core payment performance metrics: approval rate, conversion, auth rate, soft-decline recovery, chargebacks, fraud, latency, uptime
• Lead end-to-end product discovery with merchants, partners, and internal stakeholders
• Define product requirements and specifications ensuring high-quality delivery with Engineering and QA
• Own provider integration strategy: prioritisation, standardisation, connector quality, certification, monitoring
• Partner with Risk and Compliance on KYC/KYB, AML, sanctions, PSD2/SCA compliance flows
• Collaborate with Growth and Commercial teams on pricing, packaging, and merchant activation
• Leverage AI tools to optimise product workflows and delivery efficiency
• Build and lead a high-performing product team with strong execution and continuous improvement

• Must-have: Strong hands-on understanding of card acquiring: authorisation flows, clearing & settlement, dispute lifecycle, scheme rules
• Solid knowledge of PSP and payment stack concepts: gateways, orchestration, tokenisation, webhooks, reconciliation, reporting
• Proven experience as Product Lead, Head of Product, or Group PM in fintech/payments with clear ownership of outcomes
• Demonstrated ability to design products using metrics and conversion optimisation
• Proven experience using AI tools to optimise workflows with concrete impact examples
• Strong stakeholder management: aligning Sales, Compliance, Risk, and Engineering
• Excellent written communication with crisp specs and structured thinking
• Entrepreneurial mindset with high autonomy and senior-level accountability
• Experience delivering products through effective people management
• Nice-to-have: Experience building payment orchestration platforms, gateways, or routing engines
• Knowledge of alternative payment methods and cross-border/multi-currency setups
• Experience managing 50+ provider integrations and connector frameworks
• Familiarity with PSD2/SCA, 3DS2 optimisation, fraud tooling, and chargeback prevention

Not specified in job posting