HR Operations Specialist

Pyramid Healthcare provides behavioral healthcare services focused on addiction treatment, mental health recovery, and eating disorder treatment. The HR Operations Specialist manages compliant, accurate onboarding and credentialing in a highly regulated environment, ensuring new hires transition smoothly while maintaining audit readiness. This role also supports ongoing compliance tracking and documentation for internal and external audits.

• Own and execute end-to-end electronic onboarding, ensuring timely completion of required employment documentation
• Coordinate with external vendors for occupational health testing, background checks, I-9 employment verification, education verification, and other pre-employment requirements
• Ensure onboarding and credentialing compliance with established guidelines and designated licensing codes
• Partner with IT to coordinate systems access and equipment setup for new hires
• Create and maintain employee profiles in internal HR systems and trackers
• Support filing and compliance of new hire paperwork (e.g., offer letters, resumes, credential verification) into personnel files for audit readiness
• Monitor onboarding progress, identify delays or compliance risks, resolve issues or escalate as needed
• Communicate with candidates, managers, and stakeholders throughout onboarding to ensure a smooth start
• Schedule orientation, notify hiring managers of new hires, track attendance, and document follow-up on non-attendance
• Audit and maintain employee credential information per regulated licensing standards; update systems/files as needed
• Regularly audit HR system data for discrepancies and regulatory compliance
• Prepare documentation for internal and external audits and support ongoing compliance initiatives
• Complete required trainings and recommend process improvements to strengthen compliance and operational effectiveness
• Perform other duties as assigned

• Education: High School Diploma or GED required; Bachelor’s degree preferred

• Experience: Minimum 1 year in HR operations, onboarding, credentialing, or related administrative work in a regulated environment preferred

• Experience supporting compliance or audit processes strongly preferred

• Technical: Proficiency in MS Office required; experience with HRIS platforms and navigating multiple systems preferred

• Skills: Excellent verbal/written communication and interpersonal skills; strong organization, attention to detail, and follow-through

• Working knowledge of local, state, and federal standards and regulating body standards

• Ability to manage multiple priorities and deadlines in a high-volume, detail-oriented environment; able to work independently and with cross-functional/remote teams

• High discretion and commitment to confidentiality

• Full-time benefits include Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with company match
• Tuition Reimbursement
• Employee recognition programs
• Referral bonus opportunities
• Work environment is indoors and moderately quiet
• May require local travel to facilities