Director, Human Resources

USPack is a logistics provider focused on same-day delivery solutions for brands and businesses. The Director, Human Resources leads the strategic vision and day-to-day execution of HR across the organization, aligning people initiatives with business goals and regulatory requirements. The role builds a consistent, accountable, performance-focused culture while supporting growth and seasonal demand.

• Lead enterprise-wide HR initiatives such as succession planning and leadership development.
• Analyze workforce trends, HR metrics, and reporting to enable data-driven decision-making.
• Partner with executive leadership on long-term human capital strategy, organizational design, change management, and scalability planning.
• Maintain and update the employee handbook, HR policies, and procedures; ensure alignment with culture and legal compliance.
• Lead HR audits and risk mitigation in partnership with legal and compliance teams.
• Oversee daily HR operations to ensure consistent application of policies and procedures.
• Ensure compliance with federal, state, and local employment laws, including wage and hour rules, OSHA and DOT standards, and employment eligibility requirements.
• Direct end-to-end recruitment with emphasis on high-volume roles in logistics, transportation, and warehousing.
• Oversee workforce planning and staffing models aligned to operational demand, budgets, and headcount strategy.
• Lead employee relations, including investigations, disciplinary actions, conflict resolution, and leader coaching.
• Oversee performance management frameworks, accountability practices, and career progression/succession strategies.
• Develop and implement training initiatives for compliance, skill development, and leadership growth.
• Oversee compensation strategy, incentive plans, and benefits administration; monitor market trends for competitive and equitable total rewards.
• Partner with finance and operations on merit cycles, incentive planning, and workforce budgeting.
• Provide leadership and oversight of the HR Manager and administrative HR staff.

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• Master’s degree and/or HR certification (e.g., SHRM-SCP or SPHR) preferred.
• 8–10 years of progressive HR experience, including at least 5 years in a leadership capacity.
• Proven ability to balance strategic HR planning with hands-on execution in a fast-paced, multi-site organization.
• Comprehensive knowledge of federal, state, and local employment laws and compliance requirements.
• Experience managing HR operations across multi-site or geographically dispersed environments.
• Strong business acumen; ability to align HR initiatives to operational and financial objectives.
• Proficiency with HRIS platforms and workforce data reporting tools; strong capability in HR metrics and analytics.
• Expertise in organizational development and leading change initiatives.
• Strong communication, influencing, negotiation, and conflict-resolution skills.
• Demonstrated cultural competency and commitment to an inclusive, respectful workplace.
• Six Sigma Green Belt certification preferred.

• Schedule: Monday–Friday, 8:00 AM–5:00 PM; availability to work extra hours, weekends, and holidays preferred.
• Travel: Up to 10% on occasion.
• Compensation: Up to $110,000 salaried (dependent upon experience level).
• Benefits (Full Time): 401(k), health insurance, disability/life insurance, paid time off (PTO), paid holidays.
• Benefits (Part Time): 401(k), paid sick time.
• Hiring process notice: The company may use AI tools to support parts of the hiring process; final decisions are made by humans.