Director, Enterprise Account Management

Jobgether is hiring on behalf of a partner company for a Director, Enterprise Account Management in the United States. This leadership role oversees Enterprise and Strategic Account Managers to drive retention, renewals, and expansion across complex enterprise customers. The position focuses on scaling account management programs, executive engagement, and business value realization in a fast-paced SaaS environment.

• Lead geographically distributed teams of Enterprise and Strategic Account Managers, developing frontline managers and fostering a high-performance culture.
• Drive retention, renewals, and expansion across complex enterprise accounts while strengthening long-term partnerships.
• Ensure the team demonstrates business value through account health monitoring, risk identification, and upsell opportunity discovery.
• Recruit, hire, coach, and develop quota-carrying talent, including career frameworks and skill development.
• Partner with Sales Operations, Product, Customer Support, and Implementation to improve the customer lifecycle and deliver actionable insights.
• Serve as executive sponsor for strategic accounts, managing escalations, negotiating major renewals, and building executive relationships.
• Build scalable processes, operational playbooks, and data-driven reporting to improve revenue and efficiency.

• 10+ years of experience in SaaS account management, enterprise sales leadership, or revenue-focused account leadership.
• 4+ years as a second-line leader managing multiple teams of enterprise-focused sellers or account managers.
• Proven track record of owning, retaining, and expanding revenue within complex enterprise and strategic accounts.
• Experience with Salesforce, sales analytics dashboards, and revenue forecasting.
• Strong operational and strategic acumen with the ability to scale account management programs.
• Excellent communication and influencing skills across cross-functional stakeholders.
• Demonstrated ability to build, develop, and lead high-performing quota-carrying teams in fast-growing SaaS environments.

• Compensation: Competitive compensation with on-target earnings of $243,000–$330,000 annually (location dependent).
• Work style: Remote-first within the United States.
• Benefits: Health, pharmacy, optical, and dental coverage.
• Time off: Paid time off, sick leave, and parental leave.
• Additional coverage: Short-term and long-term disability, life insurance, and 401(k) contributions.
• Growth: Opportunities to lead high-impact initiatives in a fast-growing environment.