Training Facilitator

Summary

Ready for a fresh, new career? Our client, a **global leader in the quick service restaurant industry** , is offering an exciting opportunity to join a fast\-evolving, high\-impact organization at a pivotal moment of its transformation. **About the Role** The **Training Facilitator** is responsible for designing, delivering, and continuously improving **large\-scale training programs** for franchisees, restaurant teams, and restaurant managers across North America. The role focuses on onboarding new franchise partners, supporting ongoing capability building, and driving operational excellence through a mix of **in\-person and virtual training experiences** . Key focus areas include: * Franchisee onboarding and certification programs * Restaurant management training * New product and operational launches * Performance improvement initiatives aligned with business goals **Key Responsibilities** * Execute Franchisee Training Programs * Execute Ongoing Training Programs \& Facilitate High\-Impact Workshops * Enhance and Maintain Training Resources **Qualifications** * Ideally **2\+ years of experience** in training facilitation and/or restaurant operations. * Bachelor’s degree preferred (Business, Education, or related field). * **Travel requirement: 30%** . * Strong ability to facilitate hands\-on, engaging training sessions in a fast\-paced restaurant environment. * Solid knowledge of restaurant operations, preferably within the **QSR (Quick Service Restaurant)** industry. * Excellent communication, presentation, and interpersonal skills, with the ability to engage diverse audiences. * Strong organizational and time\-management skills; able to manage multiple programs across locations. * Ability to assess performance gaps and adapt training approaches to drive operational and business results. * Comfort with learning and managing technical systems such as LMS platforms, registration tools, and virtual training technologies.