Akido Labs
Program Manager, Women's Health
Remote Lead $10.0k/mo
Summary
Akido Labs is an AI-native care provider combining clinical AI with a nationwide medical network to expand access to high-quality healthcare. The Program Manager, Women’s Health will build and run a dedicated Women’s Health track within Akido’s Enhanced Care Management (ECM) Safety Net Programs in Los Angeles, owning outreach, engagement, and care coordination through community partners. This role is field-facing and relationship-driven, managing community partnerships and a small team of community health workers to enroll and retain women in care.
What you'll do
- Design and execute outreach strategies to engage and enroll women eligible for ECM through community-based social service organizations, shelters, and other community settings.
- Build trust with women affected by trauma, system involvement, or housing instability using a meet-people-where-they-are approach.
- Plan and facilitate group sessions, wellness events, support groups, and engagement activities tailored to women.
- Develop and maintain relationships with referral partners (community organizations serving women, family resource centers, shelters, etc.).
- Collaborate with clinical teams to ensure warm handoffs from outreach to enrolled care.
- Coordinate with medical providers to ensure patient health needs are met efficiently.
- Oversee care plans addressing medical, behavioral health, housing, legal, childcare, benefits, and safety needs.
- Ensure documentation meets quality and compliance standards.
- Run daily huddles, weekly case reviews, and care planning meetings.
- Track enrollment, engagement, and outcomes metrics and use data to adjust strategies.
- Supervise and coach a small team of community health workers focused on women’s health outreach and enrollment.
- Provide coaching on trauma-informed engagement, motivational interviewing, and harm reduction.
- Support hiring and onboarding as the program grows and lead by example in the field.
Requirements
- 3+ years of direct outreach and engagement experience with women in safety-net, community health, or social services settings.
- 2+ years of experience managing front-line staff in community health, social services, or outreach settings.
- Ability to build trust and sustain engagement with women experiencing homelessness, substance use disorder (SUD), serious mental illness (SMI), domestic violence, or system involvement.
- Experience facilitating group sessions, workshops, or community events for women.
- Understanding of barriers to care for women (e.g., safety, childcare, transportation, distrust of systems, partner dynamics).
- Strong organizational skills, including managing a caseload, tracking metrics, and maintaining documentation.
- Valid driver’s license, automobile insurance, and reliable transportation.
Preferred:
- Experience in maternal/perinatal health, reproductive health, or DV/IPV services.
- Familiarity with community-based social service organizations serving women in Los Angeles.
- Advanced training or certification (e.g., MSW, LCSW, CHW certification, doula training, DV advocacy).
- Bilingual English/Spanish.
Conditions
- Location: Los Angeles (field-facing role).
- Benefits: medical, dental, and vision insurance.
- Benefits: long-term disability.
- Benefits: paid leave program.
- Compensation: salary range $90,000–$120,000 USD per year.