Senior Jira Developer

Appko is seeking a Senior Jira Developer & Administrator to engineer and maintain a complex Atlassian environment for approximately 1,000 users. This role focuses heavily on Test Driven Development (TDD), scripting, and automation, requiring expertise in architecting a custom End-to-End (E2E) testing framework within Jira. You will leverage Groovy and Python to build advanced customizations and integrate Jira with downstream systems.

Development & Automation:

• Use Groovy and ScriptRunner to develop complex workflow functions, behaviours, and listeners that extend native Jira capabilities
• Design and develop custom solutions using Python and Jira REST APIs to integrate with external tools, specifically Jenkins and CI/CD pipelines
• Maintain and enhance a custom testing hierarchy, ensuring seamless data flow across Requirements, Verification, and Execution workstreams
• Automate the ingestion of testing component results into the Jira hierarchy and extract data for external reporting

System Administration & Operations:

• Oversee the daily health, performance, and configuration of the production Jira instance
• Manage complex customizations including workflows, screens, fields, permission schemes, and notification schemes
• Install, configure, test, and manage the lifecycle of Atlassian marketplace apps
• Handle user permissions, project access requests, and license management

Project Delivery & Stakeholder Management:

• Interact with business and technical stakeholders to finalize requirements, obtain sign-off, and translate business needs into technical Jira implementations
• Track project progress, manage escalations, and ensure functionality is delivered within cost and timeline constraints

Technical Skills:

• Expert-level proficiency in Groovy (for Jira backend) and Python (for external automation/scripting)
• Extensive experience with ScriptRunner for Jira, including developing custom listeners, behaviours, and workflow post-functions
• 3+ years of experience managing Jira and Confluence (Server/Data Center or Cloud)
• Deep understanding of Software End-to-End (E2E) testing processes and Test Driven Development (TDD)
• Proficiency with Jira Structure (ALM Works) or similar hierarchy management tools
• Experience integrating Jira with DevOps tools, specifically Jenkins
• Experience working with databases for data extraction and reporting
• B.S. or higher in Computer Science, Engineering, or a related technical discipline

Soft Skills:

• Ability to simplify complex technical issues into understandable solutions for non-technical stakeholders
• Strong history of taking ownership of instance health and user experience; ability to prioritize workload autonomously
• Excellent verbal and written communication skills for documentation and stakeholder presentations

Preferred Qualifications:

• Atlassian Certified Professional (ACP-100/ACP-600)
• Experience with Jama software or TestRail
• Strong DevOps background

Schedule & Location:

• 100% remote role with working hours overlapping with US Pacific Coast time