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Talkdesk

Executive Assistant

Hybrid Middle $9.8k/mo

Summary

Talkdesk is a global Customer Experience Automation (CXA) company building AI-first solutions for customer interactions. The Executive Assistant will provide executive and operational support across Product & Engineering and Customer Experience while leading day-to-day workplace operations for the Bellevue office.

What you'll do

  • Provide administrative and operational support across Product & Engineering and Customer Experience.
  • Manage complex calendars and coordinate meetings across cross-functional stakeholders.
  • Draft and edit high-quality correspondence, reports, and leadership materials.
  • Prepare meeting agendas and briefing documents, conduct research, compile supporting materials, and track action items and deadlines to completion.
  • Coordinate domestic and international travel logistics and documentation.
  • Submit, reconcile, and track expense reports accurately and discreetly.
  • Maintain organized records and documentation across key initiatives and handle confidential information professionally.
  • Own day-to-day workplace operations for the Bellevue office and ensure the environment supports productive work and reflects company culture.
  • Serve as primary point of contact for visitors, candidates, partners, and customers.
  • Manage mail distribution, shipments, and delivery logistics.
  • Oversee vendor relationships (facilities, cleaning, catering, kitchen, security, office supplies) and liaise with building/property management.
  • Maintain conference rooms, common areas, and shared spaces; manage office inventory and supply budgets as needed.
  • Partner with People Ops on onboarding logistics and workspace setup.
  • Coordinate basic IT-related logistics in partnership with the IT team.
  • Support planning and execution of office culture initiatives, team events, offsites, leadership meetings, and in-office gatherings.
  • Act as an operational partner across Product, Engineering, CX, and Marketing teams.

Requirements

  • 8+ years of executive assistant, office management, or operations experience in a fast-paced environment.
  • Experience supporting technical or cross-functional teams preferred.
  • Strong writing and editing skills for professional correspondence.
  • Exceptional organizational skills and strong attention to detail.
  • Proven ability to manage vendors and workplace operations.
  • Tech-savvy; proficiency with Google Workspace and task management/collaboration tools (e.g., Asana, Zoom, Slack).
  • High level of discretion and experience handling confidential information.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and ability to prioritize independently.
  • Ability to work full time in the Bellevue, Washington office.
  • Willingness and ability to work a flexible schedule and manage changing priorities with composure.

Conditions

  • Location: Full time in-office in Bellevue, Washington.

  • Schedule: Full-time; flexible schedule required.

  • Compensation: Base pay range $100,000–$134,000 per year; may be eligible for equity and bonus/commission based on level and role.

  • Benefits: Medical, dental, vision, life and disability insurance; Employee Assistance Program (EAP); 401(k).

  • Time off: Uncapped paid time off (subject to manager approval and business needs); 14 paid holidays; sick leave via uncapped PTO policy.

  • Work environment/physical: Primarily office environment with extended sitting/standing; computer-based work; limited lifting.

  • Application: Apply online; application window expected to close at least 5 days from posting date (posted 03/11/2026).

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