The Common Market
National Operations Director
Remote Lead $10.4k/mo
Summary
The Common Market is a nonprofit local food distributor focused on building a resilient and equitable food system by connecting small and mid-scale family farms with institutions.
The Vice President of Operations leads end-to-end execution of multi-site warehouse, trucking, food safety, and operational performance, building systems and driving consistency across regions.
What you'll do
- Lead operations across multiple warehouses including trucking, warehouse, sanitation, and facilities.
- Manage and develop Operations Managers and ensure consistent execution of SOPs across sites.
- Spend regular time working out of regional warehouses and travel to support field execution.
- Own the organization’s food safety program across all sites, including SQF, FSMA, and PCQI requirements.
- Lead audit readiness, corrective actions, and continuous improvement across warehouses.
- Manage and support site-level SQF Practitioners and ensure backup coverage.
- Oversee supplier food safety documentation and compliance systems.
- Oversee a fleet of 20+ trucks including preventive maintenance, compliance, safety, and utilization.
- Ensure effective use of telematics, temperature monitoring, and maintenance systems.
- Oversee facilities, refrigeration, docks, and material-handling equipment across sites.
- Provide leadership and accountability for hourly warehouse and driver teams through managers; reinforce safety culture and performance expectations.
- Partner with HR on hiring, training, performance evaluations, and corrective actions.
- Develop and execute operations strategy aligned with organizational goals.
- Build, maintain, and report on operational KPIs for warehouse, trucking, and food/workplace safety using Excel and operational platforms.
- Lead operational planning, budgeting inputs, and performance reviews.
Requirements
- 10+ years of progressive operations leadership in food distribution, food manufacturing, logistics, or supply chain.
- Demonstrated experience managing multi-site warehouse operations.
- Direct ownership of food safety programs, including SQF, FSMA, and PCQI.
- Experience leading a fleet of 10+ trucks.
- Strong Excel skills and ability to build and interpret operational reports and KPIs.
- Proven ability to lead hourly teams and develop managers.
- Bachelor’s degree required; advanced degrees welcome but not required.
Conditions
- Travel: Approximately 40%.
- Work style: Hands-on role with significant time in warehouses and on the road; not fully remote or office-only.
- Location options: Must live in or be willing to relocate to one of the listed cities and work out of a warehouse regularly.
- Benefits: Comprehensive benefits package including Medical/Dental/Vision, SIMPLE IRA with 100% employer match, employer-paid Life/AD&D and Short/Long Term Disability, and Paid Time Off (vacation, sick, public holidays).