Senior Operations Analyst

Summary

**Company: ONDO** ONDO is a venture\-backed ethical apparel brand redefining the essentials category with a focus on comfort, quality, and purpose. We’re growing quickly across the U.S. and Asia, and we’re looking for a sharp, entrepreneurial Sr. Operations Analyst to join our New York\-based team. We leverage advanced analytics and technology to create a business with greater growth and consistency than traditional consumer retail companies. The team consists of teammates located in both New York, Seoul and London. **About the Role** We are a venture\-backed ethical apparel brand looking for a detail\-oriented Senior Operations Analyst to join our growing team. This is a hands\-on role perfect for someone who loves organization, data accuracy, and problem\-solving. You will be the engine room of our daily operations, ensuring our inventory systems are accurate and our orders are flowing smoothly to customers. **Responsibilities** **Inventory Management System (IMS) \& Data Entry:** * Serve as the primary administrator for our Inventory Management System (IMS) * Manage daily data entry for the entire product lifecycle, including Purchase Order (PO) creation, inventory receiving, and sales order processing. * Maintain accurate SKU data and Bill of Materials (BOMs) within the system. * Perform routine system audits to ensure data integrity across all platforms. * Assist the Operations team with data preparation for monthly inventory reconciliation. **3rd Party Logistics (3PL) \& Order Fulfillment:** * Manage daily communication with our 3PL partner regarding shipping plans and order status. * Troubleshoot and investigate order issues directly within the Warehouse Management System (WMS) and Shopify. * Track outbound shipments to ensure on\-time delivery to customers. * Monitor daily Key Performance Indicators (KPIs) for the warehouse (e.g., shipping speed, receiving accuracy). **Supply Chain \& Planning Support:** * Support new product launches by ensuring inventory is received and processed in the system on time. * Communicate with manufacturing partners to track production timelines and expected delivery dates. * Assist in updating monthly forecast models and reports with current sales and inventory data. * Coordinate inbound freight shipments and ensure all documentation is accurate for customs and receiving. **Qualitifcations** * **Must have 3\-5 years of experience supporting brand operations within a consumer, DTC, or retail brand environment** * **Advanced Spreadsheet Skills:** High proficiency in Microsoft Excel and/or Google Sheets, with the ability to manage and analyze data accurately. * **Technical Proficiency:** Experience with Shopify, inventory management systems (e.g., Cin7, NetSuite), or warehouse management systems (WMS) is strongly preferred. * **Attention to Detail:** Demonstrates a high level of accuracy and diligence in maintaining data integrity. * **Analytical Problem Solver:** Comfortable investigating operational issues (such as shipment discrepancies or system errors) and driving effective resolutions. * **Collaborative Mindset:** Enjoys working cross\-functionally and communicating with team members across global offices, including New York, Seoul, and London. **Expected Salary** \- $80,000–$90,000 base salary, commensurate with experience.