Visual Merchandising Associate, Rodeo Drive

CHANEL is seeking a Visual Merchandising Associate for its Rodeo Drive boutique to help maintain brand image and elevate the client experience in-store. The role supports visual merchandising guidelines, including window installs and the setup/use of fixtures, selling tools, and mannequins, to facilitate the selling process.

• Support and maintain visual merchandising standards, including window installs and in-boutique displays (fixtures, selling tools, mannequins).

• Expedite the selling process by quickly changing mannequins, replenishing items from the selling floor, and making display substitutions when product is needed for clients.

• Serve as point of contact for visual merchandising needs when the VM Lead is on other projects, including weekends and corporate holidays.

• Assist Operations with product preparation for floor moves and collection launches, including P-touch labeling of display items.

• Update and maintain digital photo files used for VM maintenance as changes occur.

• Keep window-item documentation current (e.g., SKU, price, size) for selling team reference.

• Assist with implementation of events, seasonal installs, sale periods, and other business-driving initiatives in the boutique.

• Communicate effectively with the boutique selling team and management; collaborate with boutique leadership and VM stakeholders.

• Minimum 2 years of related experience.

• Basic knowledge of retail operations, display, and merchandising.

• Experience with basic computer software and digital photography.

• Strong communication skills and ability to work collaboratively in a team environment.

• Understanding of and passion for client experience; interest in CHANEL brand heritage and products.

• Foreign language skills preferred but not required.

• Ability to work on a ladder; able to lift 30–40 lbs and move heavy items (including overhead lifting, pulling, pushing up to 25 lbs).

• Full-time, in-store and in-person presence required (Front of House Fashion).

• Flexible schedule with ability to work late nights, weekends, and some holidays.

• Benefits/perks may include wellbeing days and wellbeing fund, family/caregiving benefits (parental leave, fertility support, MilkStork, Care.com membership), generous PTO (vacation, holiday, sick, volunteer), 401(k), healthcare (medical/dental/vision, virtual care, One Medical), FSA/HSA, EAP, life and disability insurance, and commuter transit/parking.

• Base pay described as hourly range $24.70–$28.50; bonus/variable pay, benefits, and perks may also be offered.