Freshpaint
Candidate & Employee Experience Specialist
Summary
Freshpaint is a fully remote (U.S.-only) SaaS company helping healthcare organizations make web analytics and advertising tools HIPAA-compliant while safeguarding patient privacy. The Candidate & Employee Experience Specialist owns and scales the end-to-end candidate and new hire experience, ensuring hiring and onboarding are seamless, organized, and high-quality.
What you'll do
Own the end-to-end candidate experience from application through offer, acceptance, and early onboarding.
Coordinate and schedule interviews and ensure clear, timely communication with candidates.
Maintain clean, accurate ATS data and drive scorecard completion in Ashby.
Partner with recruiters and hiring managers to keep hiring processes organized and moving quickly.
Identify friction in the hiring process and proactively improve systems and workflows.
Design and operate a structured onboarding experience that helps new hires ramp quickly.
Continuously improve candidate and onboarding experiences based on feedback and operational insights.
Ensure every interaction reflects Freshpaint standards for clarity, organization, and ownership.
Requirements
Extremely proficient in Ashby (ATS), with deep operational expertise.
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-moving environment.
Strong written and verbal communication, including clear candidate communication under pressure.
Systems mindset with a bias for action and continuous process improvement.
Comfort working cross-functionally with recruiting, hiring managers, and People Ops/HR.
Nice to have: onboarding program design/improvement experience; experience with People Ops/HR onboarding; support for both technical and GTM hiring; experience with Juicebox and Justworks; early-stage or high-growth SaaS startup background; employer brand instincts.
Conditions
Fully remote role (U.S. only).
Half-day Fridays every Friday.
Unlimited PTO with a required 2-week minimum.
$150/month coworking stipend.
Health, dental, and vision insurance (100% covered for employee, 80% for dependents).
Generous equity (10-year exercise window) and competitive pay.
2 “Treat Yourself” days per year ($100 plus a day off).
Generous parental leave.
Team offsites twice per year.