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Freshpaint

Candidate & Employee Experience Specialist

Remote Lead $9.2k/mo

Summary

Freshpaint is a fully remote (U.S.-only) SaaS company helping healthcare organizations make web analytics and advertising tools HIPAA-compliant while safeguarding patient privacy. The Candidate & Employee Experience Specialist owns and scales the end-to-end candidate and new hire experience, ensuring hiring and onboarding are seamless, organized, and high-quality.

What you'll do

  • Own the end-to-end candidate experience from application through offer, acceptance, and early onboarding.

  • Coordinate and schedule interviews and ensure clear, timely communication with candidates.

  • Maintain clean, accurate ATS data and drive scorecard completion in Ashby.

  • Partner with recruiters and hiring managers to keep hiring processes organized and moving quickly.

  • Identify friction in the hiring process and proactively improve systems and workflows.

  • Design and operate a structured onboarding experience that helps new hires ramp quickly.

  • Continuously improve candidate and onboarding experiences based on feedback and operational insights.

  • Ensure every interaction reflects Freshpaint standards for clarity, organization, and ownership.

Requirements

  • Extremely proficient in Ashby (ATS), with deep operational expertise.

  • Highly organized, detail-oriented, and able to manage multiple priorities in a fast-moving environment.

  • Strong written and verbal communication, including clear candidate communication under pressure.

  • Systems mindset with a bias for action and continuous process improvement.

  • Comfort working cross-functionally with recruiting, hiring managers, and People Ops/HR.

  • Nice to have: onboarding program design/improvement experience; experience with People Ops/HR onboarding; support for both technical and GTM hiring; experience with Juicebox and Justworks; early-stage or high-growth SaaS startup background; employer brand instincts.

Conditions

  • Fully remote role (U.S. only).

  • Half-day Fridays every Friday.

  • Unlimited PTO with a required 2-week minimum.

  • $150/month coworking stipend.

  • Health, dental, and vision insurance (100% covered for employee, 80% for dependents).

  • Generous equity (10-year exercise window) and competitive pay.

  • 2 “Treat Yourself” days per year ($100 plus a day off).

  • Generous parental leave.

  • Team offsites twice per year.

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