VP of People Experience, SoulCycle

SoulCycle is a purpose-driven fitness and wellness company focused on creating a mind-body-soul community experience. The VP of People Experience will lead the end-to-end employee journey, designing and executing people programs across culture, compensation, engagement, talent, and employee relations to support business growth and employee satisfaction.

• Provide thought leadership and guidance to executive leadership across the employee lifecycle, including talent management, organizational design, and inclusive engagement practices.
• Partner with stakeholders to design and implement organizational structures and processes that support growth while preserving company culture.
• Lead performance management processes, talent development programs, compensation strategies, and internal mobility initiatives.
• Manage employee relations with sensitivity and sound judgment; coach managers on performance, feedback, and employee development.
• Collaborate with shared services partners across recruiting, payroll, legal, HRIS, and benefits administration to ensure seamless employee processes.
• Build cross-functional partnerships with teams such as Marketing, Operations, and Finance to align people strategy with business objectives.
• Communicate empathetically with creative, mission-driven teams, navigating feedback and high expectations with clarity.

• Minimum 10+ years managing a dynamic People/HR function, ideally in a high-growth, mission-driven organization.

• Experience supporting a multi-layered workforce (hourly and salaried employees, corporate teams, instructors, field-based and geographically dispersed teams).

• Proven ability to create and lead people programs in an entrepreneurial, evolving culture with emphasis on engagement, development, and organizational design.

• Experience managing HR processes and policies including performance management, compensation, and employee relations.

• Strong knowledge of U.S. employment law and HR compliance; ability to handle sensitive matters with discretion.

• Exceptional written and verbal communication skills; high attention to detail.

• Data-driven approach to decision-making and continuous process improvement.

• Inclusive leadership mindset with commitment to diversity, equity, and inclusion.

• Industry experience in consumer brands, hospitality, or fitness is a plus.

• Compensation: up to $250,000 base salary plus bonus opportunity.

• Benefits and perks/discounts at SoulCycle.

• Unlimited complimentary rides at all SoulCycle locations.

• Growth, leadership, and professional development opportunities.

• Must have legal right to work in the United States; information handled confidentially per EEO guidelines.