Human Resources Coordinator

Olo is a SaaS restaurant technology company providing digital ordering, payment, and guest engagement solutions. The Human Resources Coordinator supports HRIS & Operations while serving as the on-site point of contact for office management at Olo’s New York City headquarters. The role focuses on improving employee engagement, onboarding, and learning & development processes to strengthen the employee experience.

• Manage the Learning & Development platform, support adding new trainings in Workday, track training compliance, and oversee the Learning & Development stipend program.

• Revamp and deliver a welcoming new-hire orientation program, build first-day resources, coordinate business cards and swag, and act as a point of contact for new team members.

• Create and roll out employee engagement initiatives that connect in-office and remote employees.

• Identify and implement a new employee gifting and swag vendor; consolidate platforms and enable ongoing rewards and recognition.

• Serve as the primary on-site contact for employees, vendors, and visitors; keep the office stocked with food, beverages, and meeting/event supplies.

• Manage office administration including collecting and distributing mail and voicemails in a timely manner.

• Bachelor’s degree (B.A./B.S.) in Human Resources, Psychology, Hospitality, or a related field.

• At least 1 year of internship or work experience in an office environment.

• Interest in People & Culture, employee experience, and learning more about HR.

• Self-motivated with ability to collaborate with a distributed team in-person and virtually.

• Excellent communication skills and ability to work across all levels of the organization.

• Ability to handle sensitive information with discretion and professionalism.

• Ability to multitask, build processes, and take initiative.

• Proficiency with Google Docs, email, video conferencing tools, and related technologies.

• On-site, non-exempt role at Olo’s headquarters in New York City; 5 days per week (Monday–Friday).

• Remote-friendly company overall (majority of team remote), but this position is primarily on-site for office management.

• Benefits include 20 days PTO, 10 sick days, 11 holidays plus year-end closure, health/dental/vision, 401(k) match, remote-office stipend, parental leave, volunteer time off, and gift matching.

• Compensation range listed as $60,000–$75,000 annually (varies by experience and location).