Fenway Health
Sexual Health Program Manager
Remote Lead $7.9k–$15.6k/moest.
Summary
Fenway Health is hiring a Sexual Health Program Manager to provide balanced leadership across clinic operations and community-based prevention strategy. The role ensures high-quality functioning of the low-threshold Sexual Health clinic while expanding access through partnerships and strategic outreach among priority populations.
What you'll do
- Provide systems-level oversight to ensure the Sexual Health clinic operates efficiently, safely, and in alignment with grant requirements and best practices.
- Oversee clinic workflows, staffing structures, and service delivery processes to ensure client-centered, low-barrier care.
- Oversee the health navigation function, ensuring culturally competent, affirming navigation services.
- Monitor performance metrics (e.g., testing volume, linkage to care, PrEP initiation, retention) and implement quality improvement initiatives.
- Ensure compliance with funder requirements, internal policies, and safety protocols.
- Oversee inventory systems and scheduling frameworks at a supervisory level.
- Collaborate with clinical leadership to address operational challenges and improve service integration.
- Serve as escalation point for operational issues and implement corrective action plans when needed.
- Provide limited direct service coverage as necessary to maintain continuity of services.
- Develop and implement a comprehensive community engagement and outreach strategy.
- Build and maintain partnerships with community-based organizations, advocacy groups, nightlife venues, shelters, substance use programs, and culturally specific organizations.
- Identify service gaps and design targeted outreach initiatives to increase access among under-reached populations.
- Oversee event-based and venue-based testing initiatives and promotional campaigns.
- Represent Fenway Health at community coalitions and public health convenings.
- Collaborate with Communications and internal partners to support educational campaigns and service promotion.
- Use program data to refine outreach strategy and ensure performance benchmarks are met.
- Hire and supervise a team of full-time employees (directly or through direct reports).
- Conduct 1:1 supervision with direct reports and lead performance improvement/corrective action as needed.
- Attend required meetings, in-services, and professional trainings; adhere to confidentiality and safety protocols.
Requirements
- Education: Bachelor’s degree in Public Health or related field (required).
- Experience: Minimum 5 years in public health/health care/human services, including at least 2 years in program implementation and staff management.
- Experience in HIV/STI prevention, sexual health programming, or related health promotion initiatives.
- Experience with health promotion/prevention within communities of color and among MSM communities, focused on HIV/STIs and HIV prevention.
- Strong project planning skills and ability to develop creative, practical solutions.
- Preferred: Master’s degree in Public Health or related field and/or clinical degree.
- Preferred: Direct experience managing sexual health and HIV prevention services for MSM, trans, or gender non-conforming populations.
- Preferred: Bilingual/bicultural (Spanish and/or Portuguese).
- Preferred: Ability to multitask, manage parallel projects, meet deadlines, and work in a team-based environment.
- Preferred: Ability to build cross-functional relationships and demonstrate excellent written and oral communication skills.
- Preferred: Experience working in ethnically, culturally, and racially diverse environments.
Conditions
- Role structure: approximately 50% clinic operations/quality oversight and 50% community engagement/outreach leadership.
- Benefits (for those who qualify): comprehensive medical and dental insurance, retirement plan with employer match, 12 paid holidays, paid vacation, and more.
- Fenway Health encourages applications from LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities.