REMOTE - HR Representative

Summary

Ross Stores, Inc., a Fortune 500 off-price retail chain with 2,200+ stores, seeks an HR Representative to manage leave of absence administration for associates. This role ensures quality administration and positive associate experience while maintaining compliance with federal and state laws.

What you'll do

Process leave of absence transactions using Service Now, PeopleSoft, and Sedgwick ViaOne; respond to associate inquiries via phone and email; update and enter leave approvals, denials, and benefit elections; communicate with management, associates, and business partners; explain LOA policies across various states; gather data for legal compliance; generate reports and letters; provide customer service; cross-train team members; stay current on federal and state guidelines.

Requirements

Bachelor's Degree; strong customer service and communication skills with excellent problem-solving ability; Leave of Absence administration experience with federal and state laws (FMLA, ADA, CA CFRA, Pregnancy, Military) preferred; proficiency with PeopleSoft, Excel, and Microsoft Office; familiarity with HR systems, Benefits and Payroll practices; ability to work independently or in teams; attention to detail; working knowledge of online systems and databases.

Conditions

Remote position anywhere in the United States except Colorado and New York City; office environment with primarily computer-based work; requires sitting, standing, walking, hearing, talking on telephone, attending meetings, typing; consistent timeliness and regular attendance required; vision requirements to see print and electronic information; salary range $22.69-$32.79 hourly ($4,734-$5,779 monthly); benefits vary by position and location.