Order Processing Specialist

Summary

The Order Processing Specialist will play a vital role in supporting client service delivery and internal operations by managing the processing, coordination, and tracking of orders and service requests. This position ensures accurate and efficient handling of project orders, internal requisitions, and vendor requests that help keep campaigns and operations running smoothly. **Key Responsibilities** Process and manage incoming orders and service requests accurately and in a timely manner Coordinate order details with internal teams including creative, production, finance, and client services Verify order accuracy, pricing, deliverables, and timelines Communicate with vendors, partners, and internal stakeholders to confirm order status and resolve issues Maintain organized records of all orders and related documentation Monitor and track order progress to ensure timely fulfillment Assist with related administrative tasks including invoicing support and reconciliation Identify opportunities to improve order workflows and support operational efficiencies **Qualifications** Previous experience in order processing, operations support, or administrative coordination Strong attention to detail and commitment to accuracy Excellent communication skills, both written and verbal Proficiency with office software (e.g., Microsoft Office, Google Workspace) and order management systems Ability to work well collaboratively across teams and also independently Comfortable working in a fast\-paced, creative agency environment **Skills \& Attributes** Highly organized with strong multitasking abilities Problem\-solver who can navigate shifting priorities Customer service mindset with a professional approach Ability to maintain confidentiality and handle sensitive information