HR Assistant

Jobgether is hiring an HR Assistant on behalf of a partner company in the United States. The role supports employees across core HR functions by handling inquiries, managing HR cases, and maintaining accurate documentation and records. The purpose is to improve the employee experience through timely support, strong communication, and process improvements in a remote environment.

• Serve as the first point of contact for employee inquiries across payroll, benefits, compensation, talent management, onboarding, and offboarding.
• Manage and resolve employee cases in ServiceNow within SLA, providing timely and accurate updates.
• Prepare, process, and route HR documents including I-9s, personnel files, employment verifications, and offboarding paperwork.
• Maintain accurate HR records and conduct weekly/monthly audits to ensure data integrity.
• Collaborate with cross-functional teams to provide consistent support and escalate issues when needed.
• Identify gaps in self-service resources and recommend improvements to enhance employee experience.
• Support ad hoc HR projects and process improvement initiatives.

• 1+ years of HR-related experience (including coursework or practical exposure to HR functions).
• Excellent written and verbal communication skills with professional, empathetic delivery.
• Strong problem-solving skills and a customer-focused mindset.
• Ability to work independently in a remote environment and collaborate effectively with teams.
• High attention to detail and accuracy in data management and document processing.
• Familiarity with HR systems such as ServiceNow HRSD and Workday (preferred).
• Adaptable, proactive, and comfortable with evolving policies, processes, and technologies.

• Fully remote (work from home) in the United States.
• 6-month temporary assignment on W2.
• Competitive hourly pay of $23/hour.
• Flexible scheduling.
• Supportive, collaborative team environment.
• Exposure to broad HR processes and professional development in HR operations.