Associate People Business Partner

GlossGenius builds an ecosystem of business management tools that helps over 100,000 small business owners run their operations end-to-end. The Associate People Business Partner partners with Sales and Customer Experience leaders to execute core people processes and scale manager effectiveness using AI-enabled systems and workflows. The role supports a high-performance culture as the company grows.

• Partner with managers and leaders across Sales and Customer Experience (and other groups as needed) on performance, development, organizational effectiveness, and employee relations
• Own end-to-end people processes including performance reviews, talent calibrations, engagement surveys, and action planning
• Design and facilitate manager training programs; build systems and resources to help managers coach, develop, and retain teams at scale
• Champion an AI-first approach by building AI-powered workflows, tools, and decision-support systems to improve throughput and reduce operational drag across the employee lifecycle
• Analyze trends in performance, engagement, and attrition data and deliver actionable recommendations to business leaders
• Partner cross-functionally on headcount planning, compensation decisions, and compliance
• Support employee relations matters with sound judgment and appropriate escalation
• Contribute to the People team roadmap by building new programs, processes, and tools

• 2+ years of experience in HR, People Operations, or People Business Partner roles (preferred: high-growth startup)

• Ability to execute people processes (performance reviews, calibrations, manager training) with rigor and follow-through

• Proven experience applying AI tools and intelligent automation to improve core HR functions

• Strong analytical skills; ability to pull, interpret, and use data to identify trends and drive action

• Excellent communication and relationship-building skills with both individual contributors and senior leaders

• Self-starter who thrives in ambiguity and can take problems from 0 to 1

• High empathy paired with high standards and accountability

• Location: New York City; in-office 3–4 days per week with required attendance on Tuesdays and Thursdays

• Compensation: base salary range $100,000–$135,000 plus equity and benefits (NY)

• Flexible PTO

• Health and dental insurance (premiums partially covered)

• Fertility and adoption benefits (Carrot and Kindbody)

• Generous fully-paid parental leave

• 401(k) eligibility starting day 1

• Professional development yearly stipend

• Pre-tax commuter benefits; Dependent Care FSA

• Home office support

• Team bonding opportunities with periodic in-person gatherings