People Operations Generalist

Nava Benefits is a fast-growing, remote-first benefits brokerage using proprietary technology to modernize and improve employer-sponsored healthcare in the U.S. The People Operations Generalist will run day-to-day people operations and help build scalable, compliant, people-first programs as the company grows. This role partners closely with People Ops leadership, Finance, and external vendors to support an excellent employee experience.

• Own end-to-end new hire onboarding and orientation.
• Coordinate technology provisioning and system setup for new hires.
• Conduct 30/60/90-day new hire check-ins.
• Manage offboarding logistics including equipment return, systems access, and final pay coordination.
• Conduct exit interviews and summarize trends and feedback.
• Support learning and development programs.
• Assist with performance review cycles and ongoing feedback processes.
• Administer employee engagement surveys and analyze results.
• Support DEI initiatives including surveys and goal tracking.
• Coordinate monthly team events and support company-wide event planning and execution.
• Administer and track STD, FMLA, and related leave invoices.
• Support 401(k) management and payroll administration.
• Manage workers’ compensation administration.
• Coordinate annual and ongoing benefits enrollment.
• Maintain PTO policy administration and support annual calendar planning.
• Use AI tools to streamline administrative work, documentation, reporting, and employee communications.

• 1–4 years of experience in People Operations.
• Strong organization, attention to detail, and follow-through.
• Ability to handle confidential and sensitive information.
• Clear, empathetic communication skills with a people-first mindset.
• Ability to design and improve efficient, effective processes.
• Experience with HRIS, payroll, and benefits platforms.
• Ability to balance operational execution with a positive employee experience.
• Experience leveraging AI tools to streamline work.

• Nice to have:

  • Working knowledge of HR compliance, benefits administration, and payroll processes.
  • Experience in a high-growth startup or small-to-mid-sized company.
  • Familiarity with multi-state employment laws.
  • Experience with Rippling.

• Remote role; must be U.S.-based.
• Reports to the Sr. Director of People Operations.
• Flexible PTO.
• 12 weeks paid parental leave plus 2 weeks transition time.
• $50 monthly connectivity reimbursement.
• $1,000 home office setup stipend.
• Health benefits including medical (including $0 premium HDHP for individuals), dental, vision, telehealth/virtual primary care, OneMedical membership, Wellhub, and $50/month wellness benefit.
• Financial benefits including stock options, 401(k) with $2,000 match, FSA/HSA, and access to Origin Financial.
• Company-paid short-term disability, long-term disability, and life insurance; optional supplemental coverage (e.g., AD&D, hospital indemnity, accident, critical illness).
• Employee Assistance Program (EAP).