Account Manager

Infingame is a B2B aggregator for the iGaming sector with over 9 years of industry expertise. We are seeking a Middle/Senior Account Manager to own a portfolio of operator accounts and develop long-term client relationships. You will drive customer loyalty and revenue growth while collaborating with technical, marketing, and product teams.

• Own a portfolio of operator accounts and develop trustful long-term relationships with customers
• Monitor performance KPIs (retention, GGR, marginality, NPS) and act on growth opportunities
• Coordinate with technical, marketing, and product teams to support clients
• Act as the client's voice inside the company and the company's voice externally
• Assist in integration journeys and proactively resolve issues and mitigate risks
• Identify and pursue upsell opportunities (new providers, features, tools, promotions)
• Provide data-driven insights to clients to improve business outcomes
• Align key stakeholders and team around outcomes

• 1+ year of experience in Account Management in the iGaming industry
• Strong understanding of iGaming KPIs and monetization models
• Client-focused, organized, and persuasive mindset
• Confident working with CRM tools, dashboards, and performance data
• Experience working with budgets, marginality, contracts, and invoices
• Fluent English
• Ability to travel for business

Benefits:

• Comprehensive insurance coverage for Ukraine and abroad
• Occasional business trips to industry conferences and client meetings
• Corporate English classes
• Slovakian classes (for Bratislava-based employees)
• Corporate psychologist support
• Flexible work schedule (office or remote)
• 21 paid days off annually
• Unlimited sick leave
• Option to request unpaid leave of absence
• Tailored professional growth plan for each employee