Community Manager

Traffsy is seeking a proactive Community Manager to build and manage trader communities across APAC markets on platforms like Telegram, Discord, and Line. The role involves owning the full community lifecycle from strategy and growth to engagement, content creation, and conversion, with potential to scale to managing local community moderators.

• Develop and execute community strategies to drive growth, engagement, and retention across Telegram, Discord, and local platforms (e.g., Line)
• Launch, manage, and scale trader communities across APAC markets
• Create and manage community content and activity plans including announcements, discussions, polls, and activations
• Actively engage with community members and maintain a strong, brand-aligned community culture
• Drive organic and paid member acquisition and convert engagement into measurable business results
• Monitor community performance and optimize strategy based on insights
• Coordinate and gradually manage local community moderators across key markets

• 2+ years of experience managing online communities (Telegram, Discord, and other platforms) for international brands
• Experience in at least one of the following industries: trading, brokerage, or crypto
• Strong understanding of community engagement mechanics, retention, and conversion funnels
• Proven experience building, growing, and engaging communities from scratch or at scale
• Experience creating and managing community-focused content (announcements, discussions, activations, polls, events)
• Confident written and verbal communication in English (B2 or higher)
• Comfortable managing multiple communities and markets simultaneously
• Ability to manage local moderators and scale community operations over time
• Ability to work with community tools, bots, and analytics (Telegram bots, Discord tools, CRM or similar)
• Nice to have: Experience working with APAC markets (Malaysia, Thailand, Indonesia, Vietnam) and managing multilingual communities

• Competitive and attractive compensation
• Remote work schedule
• 24 annual leave days
• Gym membership funding to foster healthy work-life balance
• Challenging and unique tasks in the FinTech field