Customer Support | Remote

Summary

**Position:** Customer Service Representative – AI Domain Specialist **Type:** Hourly contract **Compensation:** $60–$80/hour **Location:** Remote **Commitment:** 10–40 hours/week **Role Responsibilities** * Create structured deliverables based on common customer service requests and workflows. * Apply customer support expertise to diagnose and solve real\-world service challenges for AI research. * Review and refine peer\-developed deliverables to improve AI accuracy, tone, and effectiveness. * Translate customer interaction scenarios, escalation handling, and best practices into clear, AI\-readable formats. * Work independently in a fully remote, asynchronous environment. **Requirements** * Strong professional background in customer service or support roles. * Excellent written communication skills with strong grammar and attention to detail. * Ability to structure customer\-facing knowledge for both human users and AI systems. * Comfortable working independently with minimal supervision in a remote setup. **Application Process (Takes 20 Min)** * Upload resume * Interview (15 min) * Submit form