Scrum Master I (Remote)

American Specialty Health, Inc. is hiring a Scrum Master I to support an Information Technology – Software development team and Product Owner. The role facilitates Agile/Scrum practices to help the team deliver quality products efficiently while driving continuous improvement.

• Facilitate Agile/Scrum ceremonies including sprint planning, daily stand-ups, retrospectives, and backlog refinement (grooming).

• Guide the team in reflection and continuous improvement to maximize efficiency and delivery quality.

• Align the team with organizational processes for developing, releasing, and maintaining products.

• Support the Product Owner and Development Team using servant leadership practices.

• Remove impediments or coordinate with appropriate stakeholders to eliminate blockers.

• Facilitate discussions, decision-making, and conflict resolution.

• Improve internal/external communication, transparency, and information radiators.

• Help the team identify and use appropriate performance metrics for Agile/Scrum reporting.

• Bachelor’s degree in Information Management, Business, or equivalent experience (high school diploma required if using equivalent experience).

• 1–2 years of experience as a Scrum Master for a software development team applying Scrum principles, practices, and theory.

• Knowledge of Scrum management and sprint/release planning.

• Knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and transparency.

• Knowledge of Agile/Scrum reporting paradigms and performance metrics.

• Ability to identify key stakeholders and collaborate to remove blockers.

• Knowledge of other agile methodologies (e.g., Lean, Kanban, XP, TDD, CI, test automation) and applying them in product delivery environments.

• Core competencies: strong interpersonal and customer service skills, listening and communication, organization/time management, productivity in changing environments, analytical problem-solving, and strict confidentiality.

• Remote / work-from-home (WFH) position with remote training.

• Must have a designated home work area and be able to use company-provided technology equipment.

• Requires reliable internet capable of video meetings (minimum 50 Mbps download / 10 Mbps upload; 100/20 recommended).

• Primarily sedentary; ability to sit for long periods; ability to communicate verbally and in writing; lift up to 10 lbs.

• Full-time position.