Director of Operations

Forgotten Star Brewing Co. operates a taproom, event center, and food truck in a historic World War II production facility, focused on exceptional guest experiences and well-crafted beer. The Director of Operations leads day-to-day operations across all venues, owning operational performance, systems, staffing, and financial oversight to support growth and consistency.

• Lead, hire, and develop managers and staff across taproom, events, and food truck operations
• Own and manage budgets, labor planning, and cost controls to meet financial goals
• Create, document, and refine operational systems to improve efficiency, consistency, and scalability
• Oversee scheduling, staffing plans, and operational readiness for daily service and events
• Monitor performance metrics and implement improvements to drive results
• Ensure a high standard of hospitality and guest experience across all areas
• Collaborate with ownership on strategic planning, growth initiatives, and long-term vision
• Provide hands-on operational support and step in where needed in a fast-paced environment

• Strong operations management and analytical skills
• Proven team management experience and leadership ability
• Expertise in budgeting and financial planning
• Commitment to exceptional customer service and guest experience
• Strong communication and organizational skills
• Ability to work effectively in a dynamic, fast-paced, collaborative environment

• Employment type: Full-time
• Work arrangement: On-site
• Schedule: Evenings, weekends, and event-driven hours
• Compensation: $90,000–$110,000 annually plus performance-based incentives
• Equal opportunity: Equal opportunity employer; inclusive workplace