Human Resources Operations Coordinator

Paramount is seeking a Human Resources Operations Coordinator to support key employee lifecycle processes and front-line employee support across HR Centers of Excellence. The role focuses on improving HR operational efficiency, resolving employee issues, and delivering a smooth onboarding/offboarding experience for the Corporate client population.

• Provide front-line HR support, guidance, and troubleshooting across HR programs/policies, timesheets and pay, benefits, and onboarding/offboarding.

• Coordinate escalation and resolution of advanced employee issues with Payroll, Total Rewards, IT, and HRBP teams, ensuring alignment and communication.

• Partner with cross-functional teams to develop employee self-service knowledge content for MyParamount and ServiceNow.

• Support onboarding by ensuring requirements are met on time and coordinating logistics with TA Ops, HR Data, Tech, and Facilities.

• Manage employee data changes and job requisition requests; coordinate approvals and execution with HRBPs, Compensation, Finance, and HR Data.

• Manage end-to-end offboarding, including guiding employees/managers, handling logistics across Payroll/Benefits/Facilities/IT, conducting exit interviews as needed, and ensuring system and payroll transactions are completed.

• Support HRBPs with reporting needs (org charts, headcount files, census reports) and coordinate complex reporting with specialist teams.

• Collaborate with HR Data on regular audits to ensure data quality and accuracy.

• Support HR operational and client-specific projects to improve HR process efficiency and employee experience.

• 2+ years of experience in customer service, HR, or an administrative role (internships considered).

• Experience with Microsoft Office suite.

• Ability to assess and improve processes within a cross-functional organization; strong prioritization skills.

• Working knowledge across HR functional areas such as Benefits, Talent Acquisition, Learning & Development, Organizational Development, HR Systems/Operations, HR Compliance, and Payroll.

• Plus: experience with HRMS and/or customer service platforms (e.g., SuccessFactors, Salesforce, ServiceNow).

• Strong problem-solving, critical thinking, client-facing and interpersonal skills.

• Ability to thrive in a dynamic environment with shifting priorities; able to work autonomously and collaboratively.

• Comfort collaborating with senior HR and business leaders.

• Fully onsite, in-office 5 days per week.

• Hiring salary range: $56,000–$65,000 annually (varies by geography and experience).

• Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, tuition assistance, and PTO (or per applicable collective bargaining agreement).

• Opportunities for on-site and virtual engagement events and community building.