Sales Operations Manager

Netflix is building a best-in-class advertising organization to establish Netflix as a premier platform for advertiser partners and drive advertising revenue. The Sales Operations Manager will lead execution of regional Sales Ops strategies for the US & Canada (UCAN) ads sales region, enabling sustained commercial performance through people, processes, systems, and tools.

• Drive execution of UCAN regional Sales Operations strategies, processes, and programs in partnership with sales leadership.
• Build and iterate go-to-market strategies, including customer/product segmentation, headcount planning, sales org design, territory design, and related operational planning.
• Own regional sales operations processes across revenue forecasting, pipeline management, quota planning, and monthly business reviews.
• Analyze sales performance and derive insights from large datasets across revenue, pipeline, products, and sales process.
• Define, build, and maintain sales inputs for forecasting and pipeline management for the UCAN advertising business.
• Partner cross-functionally with Market Activation, Finance & Strategy, HR, and Business Operations to deliver Ads-wide projects and represent Sales requirements.
• Facilitate rollout of new sales programs and processes to improve sales efficiency.
• Manage sales data in the CRM (accounts, account teams, territories, reports, opportunities, activities) and ensure data quality for reporting.
• Provide quantitative and qualitative analysis of program performance with sales and adjacent teams (account management, solutions, measurement) to assess impact.
• Support exploration of new strategic opportunities to inform the business roadmap.
• Build monthly and quarterly executive review decks and lead discussions on business performance and state of business.
• Continuously evolve KPIs and metrics to improve visibility into business health.

• 8–10 years of experience in advertising or advertising-related fields, including Sales Operations experience.
• Experience owning senior sales stakeholder relationships (Head of Country/Region and Senior Director-level agency and/or client sales leadership).
• Strong knowledge of the advertising landscape, media channels, and buying methods; programmatic buying knowledge is a plus.
• Advanced spreadsheet skills (mandatory).
• SQL and data analytics skills (nice to have); passion for automation and scaling operations (plus).
• Ability to drive and influence decision-making without direct reporting lines; strong bias for action.
• Strong collaboration skills and ability to work effectively across differing perspectives.
• Data-driven, objective decision-making approach; demonstrated creativity/innovation and process improvement.
• Proven ability to prioritize and lead multiple projects efficiently.

• Compensation: annual salary range $220,000–$350,000 (no bonuses); employee can choose yearly split between salary and stock options.
• Benefits: health plans, mental health support, 401(k) with employer match, stock option program, disability programs, HSA/FSA, family-forming benefits, life and serious injury benefits, and paid leave programs.
• Time off: full-time salaried employees receive flexible time off; full-time hourly employees accrue 35 days annually for paid time off.
• Equal opportunity employer; accommodations available during the interview process upon request.