Hanger, Inc.
Chief of Staff, Office of CHRO
Summary
Hanger, Inc. is a leading provider of orthotic and prosthetic services and products with a nationwide patient care footprint. The Chief of Staff, Office of the CHRO serves as a strategic partner and integrator across the HR organization and enterprise to drive alignment, execution, and operational excellence for CHRO priorities.
What you'll do
- Serve as a trusted advisor to the CHRO, providing strategic insight, operational oversight, and proactive problem solving.
- Drive alignment and accountability for HR enterprise-wide strategic initiatives, defining ownership, milestones, and outcomes.
- Lead and coordinate cross-functional initiatives supporting organizational priorities (people strategy, workforce planning, organizational design, operational improvements).
- Prepare executive-level briefing materials, synthesize data, and deliver insights to support decision-making.
- Represent the CHRO in selected meetings and decision forums.
- Orchestrate and optimize the CHRO’s schedule to maximize focus on strategic priorities.
- Oversee preparation of materials for Board meetings, executive reviews, HRLT sessions, and planning cycles.
- Act as primary liaison among the CHRO, executive leadership, HR leaders, and internal/external partners.
- Plan and execute leadership offsites, executive meetings, and strategic events.
- Manage confidential matters with discretion, sound judgment, and professionalism.
- Own the HR operating rhythm (agendas, OKRs, quarterly reviews, progress reporting) and maintain governance artifacts (decision logs, documentation, follow-up).
- Draft executive communications, presentations, talking points, and strategic messages for the CHRO.
- Identify and implement workflow/process improvements and tools to increase HR effectiveness.
- Oversee budget tracking and financial stewardship for HR priorities.
- Partner with People Analytics, Finance, and Operations to translate data into insights, dashboards, and executive-ready recommendations.
- Ensure completion and follow-through on commitments tied to HR operations and CHRO priorities.
Requirements
Bachelor’s degree in Business Administration, Human Resources, Healthcare Administration, or related field.
7–10+ years of progressive experience supporting or partnering with C-suite executives.
Leadership experience in Chief of Staff, HR Business Partner, strategic operations, consulting, or similar roles.
Experience supporting or engaging with a Board of Directors.
Exceptional written and verbal communication skills; ability to simplify complex information.
High degree of discretion, professionalism, and judgment; ability to handle sensitive information confidentially.
Strong analytical and problem-solving skills; ability to anticipate needs and proactively act.
Ability to manage multiple tasks/projects simultaneously with strong attention to detail and accuracy.
Strong interpersonal, influencing, and relationship-building skills; ability to work collaboratively with diverse teams.
Proficiency with office software (Microsoft Office Suite, Google Workspace) and familiarity with project management tools.
Conditions
Must be available to provide support outside of standard business hours, including evenings and weekends.
Benefits/perks include competitive compensation packages, PTO (vacation and sick time), 8 paid national holidays plus 4 floating holidays, medical/dental/vision coverage, 401(k) savings and retirement plan, paid parental bonding leave, employee referral bonus program, and volunteering opportunities.