Ecommerce Coordinator

Summary

About Us: Comfrt is one of the fastest\-growing direct\-to\-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. About the Job: Comfrt is seeking an Ecommerce Coordinator to manage the day\-to\-day operations of our Shopify Plus store and ecommerce ecosystem. You’ll partner with Marketing, Creative, and Operations teams to ensure the site is accurate, high\-performing, and conversion\-focused. This role is ideal for someone detail\-oriented, analytical, and excited to make a direct impact on online revenue. Responsibilities: Site Operations \& Product Management * Assist with daily Shopify and TikTok Shop operations, ensuring site stability and seamless user experience * Set up, QA, and launch new products accurately and on schedule on Shopify Plus and TikTok Shop * Maintain and audit product catalog data, including descriptions, imagery, sizing, inventory, and filters * Troubleshoot site issues and coordinate with developers, vendors, or internal teams for resolution. Digital Merchandising \& Campaign Execution * Assist with execution of digital merchandising strategies, with the goal of optimizing the customer experience to increase sales and improve conversion rates * Assist with execution of campaigns including promotions, seasonal updates, and landing pages * Support QA for all campaign changes, updates, and deployments * Analyze site and product performance to inform merchandising and marketing decisions * Assist with other Ecommerce initiatives across cross\-channel auditing, SEO, creative optimization and competitor research. Cross\-Functional Collaboration \& Operations * Partner with Marketing, Creative, and Ops on campaign planning and execution * Coordinate with warehouse and operations teams to ensure accurate inventory and order fulfillment * Collaborate with Customer Experience to resolve online order or product data issues * Support ad\-hoc ecommerce projects and manage relationships with vendors or service providers * Collaborate with the Tech team to identify and resolve bugs and QA new features Requirements: * 1–3 years of ecommerce or digital merchandising experience; DTC/fashion experience a plus * Hands\-on experience with Shopify Plus and ecommerce CMS tools; familiarity with Asana or Monday.com preferred * Proficiency in Google Analytics and strong understanding of ecommerce KPIs * Highly organized with strong attention to detail and ability to manage multiple projects * Analytical, solution\-oriented, and able to follow through independently * Strong communication skills and ability to collaborate across teams * Proficient in Excel/Google Sheets and standard office tools * Self\-starter who thrives in a fast\-paced, remote environment * Inquisitive and interested in growing overall digital knowledge Why Join Comfrt? * Be part of a purpose\-driven company that’s shaping the future of comfort and mental wellness * Work in a supportive, creative environment where your ideas and growth are valued * Enjoy Comfrt benefits such as generous paid time off, company\-covered health insurance, 5% 401k match, and discounts on all Comfrt products! * Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment Comfrt is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Powered by JazzHR 0BZMjl1Ich