Key Account Manager, ULTA & Nordstrom

Summary

*Join our fast\-growing beauty brand and become an essential member of our Sales team as we continue to expand our presence with two of our most important retail partners: ULTA and Nordstrom. We are looking for a thoughtful, highly organized Key Account Manager who is passionate about clean beauty, loves working collaboratively, and brings a deep sense of ownership to every detail.* *This role is all about execution\-turning ideas into action through thoughtful account management, clear retailer communication, and reliable day\-to\-day business reporting. You'll play a key part in ensuring our strategic plans come to life smoothly and successfully, helping deliver best\-in\-class experiences for our retail partners and our customers.* *If you thrive in a dynamic environment, enjoy building relationships, and are motivated by seeing your work make a tangible impact, you'll feel right at home here.* **Responsibilities** * Execute on key account plans and strategies, promotional programs, seasonal initiatives, and launch workflows with precision and timeliness * Serve as the primary day\-to\-day contact for ULTA and Nordstrom merchants, operations partners, and cross\-functional support teams, ensuring clear and proactive retailer and internal communication * Manage product assortment inclusive of all SKU setup, updates, forms, submissions, and item maintenance within retailer systems (e.g., ULTA Portal, Nordstrom forms) * Collect and ensure timely delivery of meeting agendas, recaps and ensure on\-time delivery and communication of all retailer deliverables, ensuring internal teams are aligned throughout * Coordinate cross\-functional alignment for all retailer initiatives by managing timelines, deliverables, calendars, and workflow communication * Ensure timely circulation of retailer updates, program requirements, and action items to internal teams and confirm follow\-through * Maintain accurate trackers, launch documents, promotional files, retailer forms, and executional tools to ensure operational accuracy and visibility * Support field and education partners with store\-level updates, merchandising needs, and communication of retail priorities * Troubleshoot executional or operational issues identified through retailer communication and coordinate internal support where needed * Build strong, trust\-based relationships with retailer partners through consistent communication, reliability, and attention to detail **This job description is a summary of duties. It is by no means an all\-inclusive list but a broad guide of expected duties and is subject to change.** **Requirements** * 3\+ years of experience in account management, retail operations, or sales support, preferably within beauty, personal care, or CPG * Demonstrated ability to manage detailed timelines and complex workflows with exceptional attention to detail. Experience working with major beauty retailers (ULTA, Nordstrom, Sephora, Target, etc.) strongly preferred * Strong written and verbal communication skills; confident managing daily retailer conversations and cross\-functional coordination * Analytical skills with the ability to interpret weekly sales performance and identify executional opportunities or risks * Strong experience with Excel/Google Sheets, Powerpoint/Google Slides, Google Suite preferred * Highly organized, proactive, resourceful, and solutions\-oriented * Comfortable operating in a fast\-paced, growth\-oriented environment * Must reside in the United States to be considered for this position (PST or CST time zones preferred) * Please note that visa sponsorship is not available for this position **Compensation:** The anticipated salary range for this position is $75,000 \- $110,000 per year. Actual salary will consider skills, qualifications, experience, and location. **Benefits** **What We Offer** * Medical, dental, and vision * Flexible Spending Account (FSA) * Quarterly wellness and technology stipend * 401(k) match (up to 4%) * New hire work from home stipend * Up to 3 months of parental leave for eligible team members * Flexible PTO * Paid company holidays * 4 days to volunteer per year