Human Resources Associate

Hiline is a tech-forward outsourced financial operations company serving SMBs with accounting, finance, tax, and people services. The People Services Associate supports a portfolio of clients by executing day-to-day HR operations, coordinating payroll and HR systems, and maintaining compliance to deliver a reliable client and employee experience.

• Execute core HR tasks across onboarding, offboarding, compliance, and payroll coordination.
• Support the employee lifecycle for client teams to ensure a seamless employee experience.
• Respond to client requests and questions promptly and professionally, escalating issues when appropriate.
• Support setup and ongoing management of HR systems and tools (e.g., Gusto, Justworks, Rippling).
• Follow established workflows and checklists to ensure accurate and timely execution of recurring HR processes.
• Identify efficiency improvements or error-reduction opportunities and flag them to the team.
• Help ensure clients remain compliant with federal, state, and local employment laws and practices.
• Partner with People Services teammates to understand client needs and deliver high-quality support.
• Collaborate with cross-functional teams (Accounting, Tax, Finance) to support holistic client service.
• Seek learning opportunities and take initiative to grow knowledge in HR operations and compliance.

• Bachelor’s degree.

• 2–4+ years of full-cycle HR or people operations experience (multi-client and/or fast-paced environment experience is a plus).

• Familiarity with HR platforms such as Gusto, Justworks, or Rippling.

• Strong attention to detail, work management, and organizational skills.

• Excellent communication and relationship-building skills with a customer-first mindset.

• Ability to identify inefficiencies and implement effective, scalable solutions.

• Proactive, solutions-oriented approach with initiative and follow-through.

• Collaborative, service-oriented attitude; comfortable working remotely.

• High integrity, autonomy, and alignment with company culture and values.

• Remote work environment.

• Work supports a portfolio of SMB and startup clients.