People Operations

Authentic is a Series A company building a technology platform and operational support layer that helps insurance brokers create and distribute custom insurance products. They are hiring their first People Operations hire to build scalable people systems, benefits administration, and workplace experience as the company grows. The role is strategic and hands-on, owning the end-to-end people function and reporting to the VP of Finance.

• Own the people function end-to-end, including recruiting, onboarding, offboarding, performance processes, manager support, and HR compliance.
• Run recruiting operations and talent pipeline infrastructure (tools, processes, coordination) in partnership with leadership hiring plans.
• Serve as the primary point of contact for employee questions and sensitive people matters, using high judgment and discretion.
• Administer and optimize benefits programs (health insurance, 401(k), perks) and answer employee benefits questions.
• Manage HRIS systems, employee records, and people analytics to support headcount planning and organizational decisions.
• Design and execute team events, offsites, and culture initiatives to strengthen engagement and retention.
• Oversee day-to-day office operations including facilities, vendors, supplies, and budget management.

• 5+ years of experience in people operations or HR, preferably at a startup or fast-paced tech/fintech company (20–100 people ideal).
• Proven experience with benefits administration, HR compliance, and HRIS platforms (ADP).
• Demonstrated ability to build people and recruiting processes/systems from scratch in a high-growth environment.
• Strategic thinking paired with hands-on execution and longer-term planning capability.
• Exceptional judgment, discretion, and empathy when handling confidential employee matters.
• Strong organizational skills and ability to juggle HR responsibilities with workplace experience/office operations.
• Passion for creating healthy culture and using the people function as a competitive advantage.

• Compensation: Competitive salary range stated ($100,000–$160,000/year), plus equity and role trajectory.
• Benefits: Comprehensive health benefits for you and your family.
• Retirement: 401(k) plan with company match.
• Time off: Unlimited PTO.
• Leave: Paid parental leave.