Customer Service Manager

Summary

Wendy's is seeking a Shift Manager to lead restaurant operations and team members. The role involves managing daily shifts, ensuring food safety standards, and developing team members while delivering excellent customer service.

What you'll do

Stand and move throughout shift while managing restaurant operations; use restaurant equipment including headsets, registers, and grills; prepare food following brand standards; serve customers; maintain clean restaurant environment; problem solve and make decisions; lead and train team members; promote food safety procedures; travel occasionally to other locations for training and tasks

Requirements

Enjoy problem solving, customer service, and decision making; commitment to leadership and team development; commitment to food safety procedures; ability to stand and move for most or all of shift; ability to use restaurant equipment; reliable transportation; flexible work availability

Conditions

Full-time position with healthcare benefits, paid time off, 401(k) with employer match, employee assistance program; paid training provided; career growth opportunities; flexible work schedule; location: 9940 Adamo Drive, Tampa, FL 33619; equal opportunity employer