Billing / Payments Manager (iGaming / PSP)

Win Media is an innovative iGaming solutions company seeking an experienced Billing & Payments Manager to build and scale payment infrastructure across Tier-1 markets. This key leadership role involves developing the entire billing department from PSP negotiations to implementing efficient internal processes for seamless transactions and top KPIs.

• Search, negotiate, and sign contracts with payment service providers (PSPs) in Tier-1 GEOs
• Integrate and configure payment systems and gateways within the casino platform
• Build processes for monitoring key billing KPIs (PSP Cost, Approve Rates, Withdrawal Time, Hold %, etc.)
• Ensure smooth compliance with banks, PSPs, and gateways
• Establish and manage documentation workflows and contracts
• Develop and control routing, cascading, and orchestration processes for credit card payments
• Create alerting and reporting systems for fast reaction to KPI changes

• 2+ years of experience in a similar role within online casino/iGaming structures
• Strong expertise in working with PSPs: contracts, compliance, risks, red flags
• Deep understanding of casino billing processes: processing, cascading, routing, orchestration, refunds, chargebacks
• Experience in setting up internal billing processes from scratch
• Detail-oriented, responsible, and capable of leading the payment function independently
• Strong negotiation skills and existing network of PSP contacts (Canada, Germany, Greece, Austria, other Tier-1 markets)
• English Upper Intermediate level (negotiations, contracts, compliance)

• Strong and professional team driven by results
• High level of autonomy with minimal bureaucracy
• Strategic position with growth opportunities to build and lead your own department
• Flexible work format: remote or from Warsaw office
• Competitive salary package with performance-based bonuses
• Paid vacation and sick leave
• Corporate gifts and supportive work culture