System administrator

WOW247 is an international customer support outsourcing company providing omnichannel, multilingual 24/7 support for mid-sized businesses. They are seeking a skilled System Administrator to ensure stability, security, and efficiency of their IT environment while supporting remote teams across North America, the UK, and the EU.

• Administer Active Directory including user accounts, access rights, and GPO management
• Monitor IT infrastructure using Zabbix with alerts and incident response
• Administer Google Workspace including users, mailboxes, groups, and security policies
• Support office IT infrastructure such as Wi-Fi, LAN, internet, printers, and video conferencing systems
• Configure and maintain workstations including laptops, PCs, and peripherals
• Provide L1/L2 technical support to users both remote and on-site
• Manage IT assets including hardware inventory, licenses, and decommissioning
• Purchase hardware and consumables and communicate with vendors and ISPs
• Create and maintain IT documentation and internal knowledge base
• Participate in IT infrastructure improvement and modernization projects

• Technical education
• Upper-Intermediate English level
• Administrator-level knowledge of Windows Server 2025, macOS, Debian
• Experience with virtualization systems such as Proxmox
• Experience administering Google Workspace and email systems
• Knowledge of monitoring tools including Zabbix and Graylog
• Understanding of TCP/IP fundamentals
• Experience with office software such as MS Office
• Skills in diagnosing hardware and software issues including SSD, RAM, and peripherals
• Experience with network equipment including routers, switches, WAN/LAN
• Nice to Have: Bash and/or PowerShell scripting experience

• Fully remote work format with optional office visits once a week near Forum Lviv city center
• Working hours: Monday-Friday, 10:00-18:00
• 3-month probation period with team support
• 18 paid vacation days per year
• 15 paid sick leave days
• Friendly and open team culture
• Opportunity to influence IT processes and improvements