Regional Manager, East Coast

RIMOWA is hiring a Regional Manager, East Coast to lead overall sales performance, operational excellence, and brand representation across its East Coast stores in the United States.

This role builds and executes regional retail strategies, oversees store operations and teams, and drives profitability through sales, inventory, CRM, marketing, and visual merchandising leadership.

• Develop, implement, and manage region-specific retail sales strategies, revenue forecasts (including stretch goals), and store/regional budgets to maximize ROI.
• Analyze sales performance, market trends, and competitive insights to identify opportunities, mitigate risks, and guide strategic decisions.
• Develop and forecast product assortment plans aligned with regional inventory needs and customer preferences.
• Ensure operational integration across stores to improve efficiency and ensure consistent execution of company policies.
• Ensure consistent execution of operational standards, visual merchandising directives, and brand guidelines tied to launches, exclusives, and events.
• Design and implement a CRM communication strategy to engage clients and VIP customers, build awareness, and increase retention through value-added services and best practices.
• Oversee VIP client initiatives, including integration and performance of in-store repair facilities.
• Partner with creative teams to develop and execute seasonal retail marketing plans and stay current on industry trends.
• Recruit, hire, train, and mentor store leadership and sales teams; foster a high-performance, inclusive culture.
• Manage Store Leaders through coaching, feedback, and development plans aligned to individual and regional objectives.
• Oversee operations, inventory assortment, and visual merchandising execution for new store openings.
• Implement and monitor loss prevention strategies to protect company assets.
• Prepare and deliver weekly reports on sales performance, product feedback, and opportunities to senior leadership.
• Perform other responsibilities as assigned by the company.

• Minimum 10 years of progressive luxury retail management experience, including multi-unit or regional oversight.
• Proven success managing high-volume sales environments and consistently meeting or exceeding aggressive sales goals.
• Demonstrated ability to grow a business through effective sales strategy development and execution.
• Experience managing and optimizing CRM programs to drive customer loyalty and long-term engagement.
• Strong planning, leadership, and performance management skills; ability to communicate clearly and motivate teams.
• Strong analytical and forecasting capabilities using detailed reporting data.
• Excellent written, verbal, interpersonal, and presentation skills.
• Ability to thrive under pressure in a fast-paced, dynamic retail environment.
• Strategic thinking, problem-solving ability, and commercial acumen.
• Proficiency with retail management systems and Microsoft Office Suite.
• Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• Ability to travel approximately 50% of the time.

• Role covers RIMOWA stores across the East Coast of the United States.
• Travel required: approximately 50%.