San Diego Padres
Manager, Event Operations
Remote Lead $5.9k/mo
Summary
San Diego Padres is hiring a Manager, Event Operations to help execute and fulfill operational needs for all Petco Park events, including Padres home games and large-scale non-baseball events such as concerts. The role leads event staffing and on-site operational readiness to ensure safe, accurate, and high-quality event execution.
What you'll do
- Execute and fulfill operational requirements for baseball events (Homestand Production Notes) and non-baseball events (Event Orders) from inception through completion.
- Manage Event Crew and Ball Girls for Padres games and non-baseball events.
- Conduct pre-event briefings for Event Crew and Event Medical prior to games and events.
- Assist with promotional item distribution, including gate allocation and inventory management.
- Serve as liaison for Corporate Partner activation communications to ensure seamless collaboration.
- Support internal/community events (e.g., blood drives, High School Home Run Derby & All-Star Game, Turkey Drive).
- Manage in-house sign printing and related inventory.
- Manage large-scale signage projects ensuring accuracy and timely completion.
- Ensure event spaces meet client/guest expectations and remain safe; identify and help remove safety hazards.
- Manage the Padres Reserves Program in partnership with People & Culture.
- Schedule event personnel (Ball Girls, Event Crew, Event Nurses & Physicians) for internal/external/non-baseball events.
- Participate in annual budget, strategic planning, and performance objectives for the Event Operations department.
- Manage Event Staff uniform inventory in conjunction with Guest Experience.
- Develop, present, and maintain Event Operations training and orientation programs; provide day-to-day guidance to Event Crew.
- Write and deliver employee performance evaluations (mid-season and end of season/year).
- Perform other duties as assigned by senior leadership.
Requirements
- Must be at least 18 years of age by the start of employment.
- 4-year Bachelor’s degree (or equivalent) in Operations, Event Management, or closely related field.
- Minimum 2–4 years supervisory experience in a sports or entertainment facility, emphasizing Operations, Guest Services, and Crowd Management/Safety.
- Demonstrated success recruiting, selecting, supervising, evaluating, and training part-time employees.
- Proven track record managing large-scale events (concerts, sporting events, and/or other large public gatherings).
- Proficient with MS Office (Word, Excel, Outlook) and basic office equipment.
- Strong written and verbal communication skills; collaborative working style.
- Exceptional time management and organizational skills; ability to multi-task and meet strict deadlines.
- Professional demeanor with discretion, integrity, and accountability; punctual and reliable attendance.
- Fluently bilingual English/Spanish is a plus.
- Ability to travel as needed.
- Physical ability to access various areas of the ballpark for prolonged periods and lift/transport up to 25 pounds.
- Must successfully complete post-offer, pre-employment requirements including a background check.
Conditions
- Full-time, exempt role.
- Flexible schedule required, including home games, evenings, weekends, holidays, and extended hours as needed.
- Benefits may include Medical, Dental, Vision, 401(k) with employer match plus automatic Safe Harbor contribution, life insurance, pet insurance, PTO and holidays, paid employee parking, onsite barista service, employer-provided game tickets, onsite experiences, ballpark discounts, and smart casual dress code (subject to eligibility and plan terms).
- Work-from-home Fridays during the off-season and when the team is on the road.