Forward Group
Head of Product
Summary
Cargofy is building an AI-native operating system for global freight that automates procurement, dispatching, and operations for carriers, shippers, and 3PLs. As Head of Product, you will own the product vision, strategy, and execution across the Cargofy platform and AI agent infrastructure. This role is critical to establishing Cargofy as the default operating system for logistics over the next 12-24 months.
What you'll do
Vision and Roadmap: Develop unified platform strategy covering carrier, shipper, and 3PL workflows plus AI Agent orchestration layer
Execution: Lead Product Managers through specs, design, engineering, ship, and measure cycles
Customer Insight: Establish feedback loops from Customer Success and Sales, conduct competitive analysis and market research
Product Metrics: Define and track activation, adoption, retention, NPS, and feature-level engagement
AI Product Leadership: Own agent packaging, configuration UX, trust and transparency interfaces, and autonomous decision-making guardrails
Platform Architecture: Coordinate with Engineering on technical roadmap, API strategy, and integration priorities
Requirements
- 7-12+ years in product management with 3+ years in senior or head-of-product roles
- Shipped B2B SaaS products at scale used by thousands of customers
- Deep experience in AI/ML product development with understanding of LLMs and autonomous agents
- Ability to build trust in autonomous systems
- Customer-obsessed and data-driven decision maker
- Strong technical acumen to engage with engineers on architecture and tradeoffs
- Logistics or supply chain domain experience is a meaningful plus
Conditions
Compensation: Competitive compensation with meaningful equity
Work Style: Remote-first with offices in Kyiv, Warsaw, and Houston
Growth Opportunity: High autonomy at the intersection of AI, logistics, and SaaS with opportunity to shape a product serving a $4T industry