Lensa
Executive Assistant
Summary
Mindoula Health Inc. is a population health management company supporting complex behavioral health, medical, and social needs through tech-enabled care teams. The Executive Assistant provides high-level administrative and operational support primarily to the President & COO, and also supports the Founder & CEO and CFO as needed. The role ensures executive priorities, communications, board activities, and key meetings are coordinated effectively to support organizational strategy and growth.
What you'll do
- Manage complex executive calendars and priorities for the President & COO, including scheduling internal/external meetings, minimizing conflicts, and adapting to shifting priorities.
- Monitor incoming requests and communications, respond with urgency, and triage time-sensitive items.
- Provide scheduling and meeting support for the Founder & CEO and CFO as needed, and coordinate across executive calendars.
- Provide calendar support for department heads and team members as needed to enable cross-team coordination.
- Serve as an executive liaison to internal teams and external partners; prepare, review, and edit executive correspondence, reports, and presentations.
- Maintain strict confidentiality and adhere to security, privacy, and compliance requirements.
- Act as primary liaison to the Board of Directors by managing the annual board calendar, coordinating communications, and supporting quarterly board meetings.
- Plan in-person board meetings including travel/hotel, meeting space, technology, food and beverage, and group dinners.
- Coordinate preparation for executive meetings by compiling materials, creating agendas as needed, tracking attendees, and ensuring readiness.
- Schedule and support EOS sessions (Program Delivery & Operations and executive leadership), including dashboard management and readiness.
- Partner with People Operations to support EOS implementation and company-wide town halls.
- Assist with planning and execution of internal/external meetings, offsites, leadership sessions, and company events (virtual and in-person).
- Create, edit, and format executive-level presentations and meeting materials.
- Manage digital storage and filing systems for executive leadership and the Program Delivery & Operations team, ensuring compliant structures and security protocols.
- Develop, document, and optimize administrative workflows to improve operational efficiency.
- Handle administrative tasks including reimbursements via TripLog, business card ordering, holiday/recognition gifts, and tracking employee milestones.
- Coordinate with Sales to ensure executives are prepared for contracts, launches, and implementation needs.
- Support Account Management initiatives via presentation support, comment tracking, meeting coordination, and document storage.
- Provide ad hoc administrative, research, and project support as business needs evolve.
- Coordinate executive travel logistics including transportation, lodging, and itineraries.
- Maintain strong working relationships across departments and collaborate with other Executive Assistants to ensure consistent executive support.
Requirements
Bachelor’s degree required.
5+ years of experience providing high-level executive or administrative support.
Experience supporting C-suite executives.
Proven ability to manage complex calendars, shifting priorities, and time-sensitive requests.
Strong written and verbal communication skills; ability to prepare executive-level documents and presentations.
Exceptional organizational, time-management, and follow-through skills with a proactive approach.
Demonstrated discretion handling confidential and sensitive information.
Proficiency with Google Workspace and/or Microsoft Office.
Experience managing digital filing systems and maintaining organized, compliant records.
Ability to work independently, exercise sound judgment, and anticipate executive needs.
Strong interpersonal skills and ability to collaborate across all levels of the organization.
Experience coordinating meetings, agendas, and executive readiness in a fast-paced environment.
Comfortable working in a hybrid or remote environment with high responsiveness and accountability.
Conditions
Work environment: hybrid or remote (as stated).
Requires high responsiveness and accountability.
In-person support may be needed for day-to-day priorities, meetings, and events.
Travel coordination responsibilities for executive leadership.