PSP Specialist (iGaming)

MegaAffs is seeking a detail-oriented PSP Specialist for their iGaming operations. The role involves managing relationships with payment service providers, optimizing conversion rates, and ensuring seamless transaction flows across global European markets.

Relationship Management: Serve as primary point of contact for connected PSPs, handle day-to-day communications, resolve operational queries, and negotiate better service terms.

Onboarding & Integration: Support all stages of PSP onboarding from initial introduction through technical documentation to go-live phase.

Performance Analytics: Monitor provider dashboards and transaction reports, analyze payment conversion rates (Click-to-Deposit), identify root causes for failed or pending transactions, and suggest actionable improvements.

Operational Excellence: Process internal tickets from Business Development, translate them into technical tasks for Integration/Product teams, and conduct competitive analysis of payment solutions in target regions.

Cross-department Collaboration: Work with Finance, Legal, Product, and Business Development teams to align payment strategies with global business goals.

Experience: 1+ year of relevant experience in iGaming (Betting/Gambling) with focus on European markets (Italy, Portugal, Czech Republic, Poland, Greece, Netherlands). Proven track record with Tier-1 European countries.

Technical Skills: Strong grasp of Card processing and European Alternative Payment Methods (APMs) including Blik, iDEAL, MbWay, and similar regional solutions. Hands-on experience with PSP admin panels and reporting tools.

Analytical Competence: Ability to communicate with analytics team, read and interpret dashboards, and generate actionable insights.

Languages: Upper-Intermediate (B2+) English proficiency, both written and verbal.

Soft Skills: Detail-oriented, stress-resilient, assertive, organized, capable of managing multiple onboarding processes and tickets simultaneously.

Format: Remote work, 5/2 schedule

Compensation: Competitive salary + bonuses based on department results. Payments in USDT (white crypto).

Benefits: Paid vacation and sick leave. Opportunity for growth within the project.