Operations Manager

Cubic Games is a mobile game studio and part of the international holding GDEV, with 130+ professionals creating popular mobile games including Pixel Gun 3D. We are seeking an Operations Manager to own the company's key operational processes, ensuring transparency, efficiency, and scalability. This role focuses on building and maintaining administrative processes, coordinating procurement, and helping teams work faster and more efficiently.

• Full ownership of the procurement process: coordinating requests, aligning with teams and contractors, tracking deadlines and statuses
• Administration of DocuSign: account setup, document flow management, ensuring correct execution and signing
• Full administration of Jira and Service Desk: setting up projects and processes from scratch, task automation, employee support, independent management of JSD
• Working with Confluence: creating and updating process documentation, structuring the knowledge base
• Communication with contractors and service providers: document signing, resolving operational issues, discussing terms and pricing
• Supporting internal teams: assisting with process development and optimization
• Access and service management: granting access to AI tools, subscription tracking, service optimization
• Participation in infrastructure improvement projects: asset management, service desk analysis, automation of internal requests

• 2+ years of experience in IT or GameDev operations
• Strong Jira / Service Desk administration skills
• Experience building and optimizing processes
• Skills in documentation and information structuring
• Ability to communicate effectively with contractors and internal teams
• Systemic thinking, initiative, independence
• Good English proficiency

• Employment under Armenian labor law or a remote contract
• Official salary with 21 days of vacation plus 3 additional paid days off
• 100% paid sick leave
• Medical insurance in Armenia (if employed there)
• Workshops, internal lectures, gifts, and corporate events
• Work on a product with a multi-million audience and real impact on its growth