Business Operations Manager

Apple TV Marketing is hiring a Business Operations Manager to support a highly collaborative marketing organization that builds world-class campaigns for Apple TV. The role reports to the Head of Marketing Operations and focuses on establishing processes, tools, and operational frameworks that improve efficiency and decision-making through actionable, data-driven insights.

• Lead and develop a team of program managers/specialists focused on marketing operations and accounts payable workflows and systems.

• Mentor team members and support professional growth through clear expectations and shared goals.

• Define team purpose, priorities, and performance expectations to cultivate functional excellence.

• Identify and prioritize process roadmaps and tooling to address critical organizational challenges and operational goals.

• Define best practices for deploying and adopting new workflows and tools; partner with IS&T on change management and governance to drive department-wide efficiency metrics.

• Analyze current performance and deliver data-driven insights to prioritize and address operational opportunities.

• Manage resourcing and technology solutions to optimize marketing department resources.

• Support vendor identification, onboarding, contracting, rate setting, working processes, and ongoing agency performance management with Apple Procurement.

• Support budget management and quarterly/annual forecasting, including review, reconciliation, and reporting aligned with procurement and financial policies.

• Partner with Marketing Ops leaders and other stakeholders to implement cross-department workflow improvements and new frameworks that increase scale, efficiency, and collaboration.

• 10+ years of program management, project management, strategic operational planning, and/or business operations experience with an emphasis on marketing.

• 5+ years leading and managing teams (program managers and/or operational teams).

• Proven ability to lead operational and technology change in complex organizations and drive cross-functional alignment across marketing, IS&T, finance, procurement, business affairs, and related functions.

• Experience in highly analytical environments, defining and leading program management best practices/frameworks, and influencing peer organizations.

• Preferred: Marketing background in entertainment, streaming, or culturally driven brands.

• Preferred: Expertise in technologies and methodologies for budget management, marketing planning, campaign prioritization, and marketing creative workflows.

• Preferred: Strong collaboration, negotiation, stakeholder accountability, escalation and risk management, adaptability, and ability to navigate ambiguity.

• Bachelor’s degree.

• Compensation: base pay range of $146,500–$274,100 per year (varies by skills, qualifications, experience, and location).

• Equity: eligibility for discretionary employee stock programs, including potential RSU awards and an Employee Stock Purchase Plan (discounted stock purchase, voluntary participation).

• Benefits: comprehensive medical and dental coverage and retirement benefits.

• Perks: discounted products and free services.

• Education support: reimbursement for certain eligible educational expenses, including tuition, for formal education related to career advancement.

• Additional: may be eligible for discretionary bonuses or commission payments and potential relocation support.

• Applications accepted on an ongoing basis.