ZARA
Health And Safety Manager
Summary
Zara (INDITEX Group) is a global fashion retailer focused on responsible, on-trend apparel. The Health & Safety Manager leads the safety strategy, programs, and regulatory compliance across U.S. and Puerto Rico retail and office locations, driving a proactive safety culture and enterprise risk management.
What you'll do
Lead and continuously improve the occupational health and safety management system across all retail and office locations in the United States and Puerto Rico.
Partner with senior leadership and report to the Head of People Controls to align safety objectives with HR governance and enterprise priorities.
Direct and validate enterprise-wide risk assessments and inspections (including third-party services) and integrate findings into strategic planning and operational controls.
Ensure compliance with federal, state, and local health and safety legislation; monitor and proactively respond to regulatory changes.
Maintain ISO 45001 certification and WHO Healthy Workplace certification, including audit preparation, corrective actions, and continuous improvement.
Develop, implement, and monitor preventive health and safety programs addressing identified risks and non-conformities.
Manage the health and safety training strategy, including content, delivery, tracking, and effectiveness across employee groups.
Oversee incident/accident investigations, ensuring consistency, root-cause analysis, and corrective/preventive actions; review and approve incident reports.
Monitor, analyze, and report health & safety performance metrics, trends, and KPIs to support data-driven decisions.
Oversee systems and tools for incident reporting, investigations, checklists, mandatory training, and compliance tracking.
Manage relationships with external vendors, consultants, and suppliers; oversee internal applications used for supplier compliance.
Issue and approve health and safety communications, guidance, and memos to ensure consistent policy and regulatory application.
Provide subject matter expertise to HR, Operations, and senior management; participate in Executive Health and Safety Committee meetings.
Collaborate on workplace violence matters, business continuity, and emergency situations; promote a strong safety and prevention culture.
Requirements
Minimum 5+ years of progressive experience in occupational health and safety, risk management, or a related field.
Retail industry or multi-location environment experience strongly preferred (supporting field leadership and store-level teams).
Bachelor’s Degree in Occupational Health & Safety, Business, or a similar field (required).
Strong knowledge of health and safety legislation and best practices, including ability to research and apply OSHA and state/local requirements.
Demonstrated experience developing, implementing, and maintaining H&S programs, policies, procedures, and risk assessments.
Experience supporting or maintaining ISO 45001 (or equivalent) management system strongly preferred.
Advanced proficiency in Microsoft Excel; Power BI or other data visualization tools preferred.
Experience analyzing incident trends, audits, corrective actions, and leading indicators to drive continuous improvement.
Strong written and verbal communication skills with ability to influence stakeholders at all levels.
Self-directed, accountable, able to work independently while collaborating cross-functionally (Operations, HR, Security, Facilities, Legal/Compliance, external partners).
Willingness and ability to travel and be available as required to support business needs.
Conditions
Scope covers retail and office locations across the United States and Puerto Rico.
Travel required as needed to support business needs.
Compensation includes discretionary bonus.
Equal Opportunity Employer statement provided.