Regional Manager, Mid-Atlantic & Southeast

Studs is a category-defining ear piercing and earring brand focused on delivering an end-to-end Earscaping® experience through safe, expertise-led studios and digital shopping. The Regional Manager, Mid-Atlantic & Southeast leads performance and consistency across 8+ studios in a high-growth, geographically broad region. This role drives financial results, operational execution, and people development while serving as a key field partner to HQ and the CEO.

• Own revenue, labor efficiency, and KPI performance across Mid-Atlantic and Southeast studios; drive accountability to targets.
• Ensure consistent adherence to brand standards across staffing, scheduling, visual presentation, and guest experience.
• Analyze studio-level performance to identify gaps, create corrective action plans, and prioritize resources across markets.
• Partner cross-functionally on new studio openings, local operational initiatives, and rollout of HQ-led programs.
• Manage, coach, and develop Studio Managers to improve performance, engagement, and retention.
• Build bench strength by identifying and developing internal talent for future growth roles.
• Partner with People, Retail Training, and Piercing Education teams to ensure onboarding and performance programs land effectively.
• Model and reinforce a culture of accountability, inclusion, and feedback aligned with Studs values.
• Act as the field voice in HQ-level planning with market-grounded operational insights.
• Collaborate with Finance and Retail Ops on labor planning, headcount alignment, and P&L management.
• Support new studio openings with pre-open leadership, talent readiness, and post-open stabilization.
• Lead regional business reviews, talent calibration, and communication cascades across a distributed team.

• 7+ years of multi-unit retail leadership experience (ideally service-driven/experiential such as beauty, hospitality, or specialty retail).
• Proven success managing P&L, labor percentage, and revenue growth across geographically dispersed markets.
• Strong track record in leadership development, coaching, and building high-performing teams in remote or distributed environments.
• Excellent organizational and communication skills; ability to influence and collaborate across functions and levels without in-person proximity to HQ.
• Based in or willing to relocate to the Mid-Atlantic or Southeast region.
• Ability to travel frequently regionally (air travel expected) and occasionally nationally for offsites or openings.
• Weekend and evening availability for studio visits and key events.

• Compensation: $125,000–$155,000 annually, plus equity.

• Work model: Flexible work environment (3 days in studio, 2 days work from home).

• Travel: Frequent regional travel; occasional national travel.

• Benefits: Medical, dental, and vision insurance including $0 in-network mental health visits; commuter benefits; 401(k); HSA or FSA; gender affirmation support services; EAP and work/life resources.

• Time off: 4 weeks accrued PTO; 7 days accrued sick time; 11 paid holidays; 4 quarterly wellness days.

• Leave: Three months paid parental leave (biological, adoptive, and foster parents eligible).

• Additional perks: Paid sabbatical after four years of full-time service; discounts on piercings and products (including friends and family); access to PerkSpot and optional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and extended life insurance.