Human Resources Generalist - Recruitment

The City of Charlotte is hiring an HR Generalist to coordinate, execute, and audit full-cycle recruitment and background investigation activities for the Charlotte-Mecklenburg Police Department (CMPD). The role supports hiring for sworn and civilian positions by managing recruiting workflows in Workday, ensuring compliance, and building a diverse candidate pipeline through outreach and events.

• Serve as a liaison between applicants, supervisors, and leadership on recruitment and background investigation matters.
• Coordinate full-cycle recruitment in Workday, including position creation, job requisitions, candidate tracking, and workflow management.
• Host orientation sessions for new CMPD employees as a certified CMPD Serves Instructor, introducing department values and expectations.
• Develop and deliver training for supervisors/managers on recruitment processes and Workday functionality.
• Source and attract diverse applicant pools using Workday tools, external job boards, university partnerships, career fairs, and targeted outreach.
• Review applications, conduct initial screenings, and coordinate pre-employment steps (background investigations, polygraph examinations, physical assessments, and panel interviews) in compliance with hiring standards.
• Maintain accurate recruitment records and ensure hiring activities align with applicable federal, state, and local regulations (including EEO and FLSA).
• Partner with CMPD command staff and HR to assess staffing needs, align strategies with workforce plans, and recommend process improvements.
• Represent CMPD at job fairs, community forums, colleges, and law enforcement expos to build interest in public safety careers.
• Prepare and deliver Workday analytics and reports (time-to-hire, applicant flow, diversity metrics, pipeline progression).
• Coordinate onboarding logistics and timely processing of new-hire documents and clearances in Workday.
• Collaborate with the Public Information Office to promote recruitment campaigns across social media and community channels.
• Maintain strict confidentiality regarding applicant data, hiring decisions, and internal systems.
• Perform other duties as assigned.

• Bachelor’s degree with 3 years of relevant experience,
  or Master’s degree with 1 year of relevant experience.
• Strong understanding of Workday for requisitions, applicant tracking, workflow management, and reporting.
• Experience coaching and training personnel.
• Knowledge of inclusive recruiting methods, sourcing, and selection strategies.
• Familiarity with EEO, ADA, FLSA, FCRA, and public sector hiring compliance.
• Understanding of police academy qualifications and processes such as background checks, polygraph procedures, and certification requirements.
• Ability to screen applicants and assess alignment with CMPD standards and values.
• Strong written and verbal communication skills for applicants, leadership, and community stakeholders.
• Ability to generate and interpret recruitment dashboards and metrics (Workday or similar).
• Ability to manage multiple concurrent recruitment processes, meet timelines, and work with minimal supervision while collaborating with HR and command staff.
• Sound judgment and discretion in handling sensitive data; flexibility to respond to changing staffing needs and policy/system updates.

• Employer: City of Charlotte (Charlotte-Mecklenburg Police Department).
• Work environment: Indoor office environment with frequent computer/screen use; frequent interruptions; moderate exposure to atmospheric/environmental conditions.
• Physical/sensory: Sitting/standing/walking for extended periods as needed; light to moderate lifting/carrying; repetitive motions; requires effective vision, hearing, and communication.
• Pre-employment: Background checks per City policy (may include references, SSN verification, education verification, criminal record check, and if applicable credit history, sex offender registry, and motor vehicle records) in compliance with FCRA; final candidates must pass pre-employment drug screening and physical exam; may include skills tests/assessments.
• Equal opportunity: City of Charlotte is an Equal Opportunity Employer.
• Benefits: Comprehensive benefits package for eligible employees.
• Workplace policy: Drug and alcohol-free workplace.