Administrative Chief of Staff for CHRO

Hanger, Inc. is a leading provider of orthotic and prosthetic (O&P) services and products with a nationwide patient care footprint. The Administrative Chief of Staff to the CHRO partners closely with the CHRO to orchestrate priorities, operating rhythm, and cross-functional coordination. The role exists to create leverage for the CHRO through world-class executive administrative support and rigorous follow-through on HR leadership decisions.

• Own the CHRO’s complex calendar, inbox triage, travel, itineraries, briefing packets, and day-of execution.
• Prepare meeting materials, talking points, and pre-reads; ensure the CHRO is fully briefed on priorities and risks.
• Manage confidential information with absolute discretion; serve as gatekeeper and proxy as appropriate.
• Draft, edit, and format executive communications (emails, memos, decks) and strategic messages for the CHRO.
• Plan and run HR leadership team meetings, offsites, and Town Halls, including agenda design, facilitation support, notes, decisions, and action tracking.
• Track OKRs/initiatives; ensure owners deliver updates; escalate risks and propose solutions.
• Maintain the HR calendar of business rhythms (QBRs, talent reviews, workforce planning, budget checkpoints).
• Maintain governance structures, decision logs, documentation, and systematic follow-up.
• Build relationships across the enterprise to ensure alignment and support change initiatives.
• Cultivate and leverage a network of industry, policy, and strategic partners.
• Identify opportunities to streamline workflows, enhance processes, and implement tools to increase HR effectiveness.
• Oversee budget tracking and financial stewardship for HR priorities.
• Coordinate with Finance, Legal, IT, Communications, and People Ops to ensure seamless execution of HR priorities.
• Ensure completion and follow-through on commitments tied to HR operations and CHRO priorities.

• Minimum (Option 1): Bachelor’s degree in Business Administration, Healthcare Administration, or related field; 5+ years as an Executive Assistant supporting C-suite executives, including 2+ years directly supporting a CHRO.

• Minimum (Option 2): Associate degree or relevant professional certifications; 8–10 years as an Executive Assistant supporting C-suite executives, including 5+ years directly supporting a CEO or equivalent.

• Preferred: Experience supporting a CHRO/HR function and exposure to HR rhythms (talent reviews, workforce planning, engagement surveys).

• Mastery of calendar and inbox management, executive travel, and meeting orchestration.

• Demonstrated experience running executive meeting cadences (agenda design, pre-reads, action tracking).

• Exceptional written and verbal communication with strong attention to detail and formatting.

• High discretion and judgment handling confidential and sensitive topics.

• Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint), SharePoint, and task tools (Planner, Asana, Smartsheet).

• Success factors: proactive and anticipatory, accurate execution, flexibility in fast-paced environments, collaborative mindset, integrity and professionalism, continuous improvement orientation.

• Competitive compensation package.
• Paid time off including vacation and sick time.
• 8 paid national holidays plus 4 floating holidays.
• Medical, dental, and vision benefits.
• 401(k) savings and retirement plan.
• Paid parental bonding leave for new parents.
• Employee referral bonus program.
• Volunteering opportunities at local and national events.