Director of Operations

Huntress Talent is hiring a Director of Operations for a fast-growing, female-founded direct-to-consumer women’s intimates brand. The role owns and optimizes the operational engine behind the e-commerce business to drive scalability, profitability, and operational excellence in a high-growth environment.

• Own day-to-day operational performance of the online business and build scalable processes to support rapid revenue growth.
• Drive operational KPIs including fulfillment speed, inventory turns, margin, and customer satisfaction.
• Lead forecasting and demand planning in partnership with marketing and finance.
• Manage 3PL and fulfillment partners; oversee inventory planning, purchasing, and replenishment.
• Reduce stockouts and excess inventory; negotiate with vendors and manufacturers to improve cost structure.
• Optimize Shopify (or comparable platform) backend operations and improve workflows across order management, returns, customer experience, and reporting.
• Evaluate and implement new tools or automation to increase efficiency; ensure accurate data tracking and reporting across systems.
• Partner cross-functionally with marketing on launches and promotions, with product on production timelines and logistics, and with finance on budgeting, COGS, and margin analysis.
• Build and lead an operations team as the company scales.

• 7+ years of operations experience, ideally within a DTC or e-commerce consumer brand.
• Proven experience managing 3PL, supply chain, and inventory forecasting.
• Strong Shopify (or equivalent platform) operational expertise.
• Experience scaling brands in the $5M–$50M revenue range (preferred).
• Data-driven mindset with strong financial acumen.
• Exceptional organizational and leadership skills.
• Experience in apparel, intimates, or fashion (strongly preferred).

• Employment type: Full-time, permanent.
• Work arrangement: Fully remote.