Sr. HR Business Partner

Viral Nation is a social-first agency building integrated ecosystems that align strategy, talent, media, and technology to help brands connect with modern consumers. The Sr. HR Business Partner will support revenue-generating teams by leading key People initiatives, advising leaders, and fostering a high-performing culture rooted in transparency, collaboration, and empathy.

• Serve as the primary HRBP escalation point for complex employee relations (ER), leaves/accommodations, and manager coaching for US client groups.
• Act as the point of contact for US employees, maintaining knowledge of benefits, programs, and policies.
• Provide subject-matter expertise on US labor laws and best practices; advise leadership and teams as needed.
• Partner with managers across assigned departments to provide HR guidance and deploy HR interventions based on associate needs.
• Manage and resolve complex employee relations issues, including employee grievances, under the guidance of the Head of People & Culture.
• Oversee and manage US leaves of absence and ensure compliance in a multi-state environment.
• Communicate organizational updates and changes to policies and programs with department heads.
• Own/partner on US payroll and PEO vendor governance and maintain compliance tooling.
• Support process owners to drive required actions and ensure participation/compliance among assigned associates.
• Collaborate with HR stakeholders such as Talent Acquisition and Finance.
• Provide timely, accurate data and insights for management reporting.
• Contribute to culture initiatives, staff wellness, and development programs.

• Minimum of 5+ years of HR experience, including prior HR Business Partner experience supporting go-to-market/sales teams (ideally in high-growth, fast-paced, global environments).
• Strong collaboration skills and ability to partner with People team stakeholders on talent and culture development.
• Proven ability to take initiative, execute, and prioritize effectively.
• High attention to detail.
• Comfort presenting People-related initiatives to the organization.
• Ability to negotiate and influence; capable of pushing back with data-driven, logical rationale.
• Demonstrated credibility, integrity, and ability to maintain confidentiality.
• Experience managing complex employee relations with tact, diplomacy, and discretion.
• Strong communication skills, passion for learning, self-motivation, and self-awareness.

• Compensation is performance-led and market-aligned, with regular reviews through formal performance reviews and check-ins.

• DEI commitment: accommodations available upon request for candidates with disabilities during the recruiting and selection process.

• Recruitment process note: the company states it does not use AI-enabled tools to screen, assess, rank, or select candidates.