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Playson

Principal Site Reliability Engineer

Remote Lead $6.8k–$14.5k/moest.

Summary

Playson is a leading iGaming supplier founded in 2012 that provides a high-end microservice-based platform processing billions of financial transactions daily. We are seeking an experienced Principal Site Reliability Engineer to join our Platform Tribe and manage critical infrastructure for a cross-regional setup with focus on latency reduction and optimal game experience.

What you'll do

  • Manage day-to-day alerts, system checks, and issue escalation as necessary
  • Provide 24x7 on-call support for critical SaaS events
  • Document issues and remediation steps
  • Proactively create monitors within the EKS/K8s ecosystem
  • Deploy to EKS/K8s cluster using Terraform and Helm/Flux
  • Enhance infrastructure health by implementing checks and scripts to address known issues
  • Maintain and develop deployment code
  • Implement and integrate new technologies into Cloud Infrastructure
  • Collaborate with other teams to provide top-notch support and assistance
  • Conduct RCA and take necessary corrective actions to prevent issue recurrence
  • Assign alert-related actions to appropriate teams after investigation
  • Handle support requests for environment-specific actions

Requirements

  • Proficiency in Kubernetes (deployment, scaling, troubleshooting)
  • Experience with configuration management tools like FluxCD/ArgoCD
  • Strong experience with issue processing (RCA, Postmortems)
  • Familiarity with AWS, Terraform, Docker, and CI/CD
  • Experience with monitoring tools like DataDog, Prometheus, Grafana
  • Experience with logging solutions like Elasticsearch, Logstash, Kibana (ELK Stack) or AWS CloudWatch
  • Strong understanding of networking concepts and protocols
  • Proficiency in at least one scripting language (Python, NodeJS, Go)
  • Proficiency in Git or other version control systems
  • Familiarity with incident response and management tools like PagerDuty, Opsgenie, or VictorOps
  • Ownership, proactiveness, persistence, and passion for maintaining high-traffic online platforms

Conditions

  • Quarterly Bonuses based on transparent and systematic evaluation
  • Flexible Work Schedule
  • Remote Work Option for Enhanced Flexibility
  • Comprehensive Medical Insurance for you and your significant other
  • Financial Support for Life Events
  • Unlimited Paid Vacation
  • Unlimited Paid Sick Leave
  • Reimbursement for professional development courses and training

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